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February 2024 by Casey D.
Busy!! Lots and lots of people traffic, but super helpful staff. I was able to get in and out quickly! Not a very big running shoe selection though.
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February 2024 by Meg
Roy was super attentive and helpful! Got a nice pair of shoes for my boyfriend’s birthday. We’ll definitely be back!
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February 2024 by Malcom Notah
Lack of customer service employees want to talk amongst each rather than focus on customer needs was completely ignored didn’t feel welcomed at all very rude and I am a paying customer will not be back.
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February 2024 by Ryan Jim
Poor customer service ! Hire adults not kids who don’t like their job.
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February 2024 by Gina
Roy is the best! So patient and very helpful - lucky to have him at this store!
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January 2024 by Layla H.
Manager is horribleeee. Super rude to other workers. Horrible customer service from him.
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January 2024 by Leila Salehi
I came to the store for the first time, having never walked in before. As soon as I stepped in, Roy, who assisted me, displayed a nice attitude, patience, and professionalism. Despite helping me for over an hour and simultaneously assisting three other customers, he worked efficiently, never wasting anyone's time. I ended up purchasing shoes for both myself and my husband, along with socks I couldn't find elsewhere. It turns out he's the manager, and his down-to-earth attitude helped not only me but also other customers who all made purchases.
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January 2024 by Hermon Alem
Great customer service and selection, the manager Roy was very helpful. I showed a few pics of shoes I was looking for and he helped find each one, and some even better alternative. I'll definitely be back to this location.
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January 2024 by Jacy Ward
Zay and Roy were super helpful and friendly! Made my experience exchanging shoes very easy.
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January 2024 by Yesima Sherrod
Go see Roy! He’s the truth, came in and was uninspired, he went to the back and brought out the pair I walked out with. Above and beyond, set my week off right. ❤️?
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January 2024 by Jaylene Fowler
Terrible terrible customer service. About 5 people all chatting at the registers and seemed so annoyed I asked for a size. No one approached asking if I need help. I would be so embarrassed if that was my store being ran like that.
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January 2024 by Claire Murphy
Horrible customer service, we’ve been waiting ten minutes for someone to come give us the shoes. No one asked if they could help us look for something or try something on because they’ve been busy texting on their phones smh.
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January 2024 by Alejandro Escobar
Walked up at 6:43pm and the gates were closed with a Hispanic girl out front standing guard not letting anyone pass. I asked if I could enter as it was not 7 PM yet and she said she “had to ask the manager”. Well, I walked in when she walked away to “ask”. Found the exact shoe I came in for and when I asked the same 2 girls for a size they said “we don’t have a key” (clearly not wanting to help or work for that matter). Ended up asking the very nice lady at the register for the size which she politely grabbed for me. Bought the shoes right away and left.Two girls working the closing shift on Sunday December 10th. Get rid of them.
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January 2024 by Tom Drees
One of the least efficient worst run sneakers stores in USA. DO NOT ORDER ONLINE FOR STORE PICKUP. It will get delivered to your house quicker then they can put an order together, at the store you will be greeted with grimaces and don’t you dare ask a question, cause they don’t have the answer and they will angrily tell you why they do not. Embarrassing store for the national chain.
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January 2024 by Brian Rivera
Absolute trash service. I come in and ask for a size and the girl disappears for more than 10 minutes. I’m just waiting and once I go up she comes out and asks if I’ve tried on the shoes, they were behind the counter… idk if she told the other girl to get me but she was just standing on her phone the entire time. If you’re going to hire high schoolers at least make sure they can do the bare minimum. Trash management for allowing this.
