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January 2024 by Holaperu
Excellent attention
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November 2023 by Vanessa Paz
ATM NEVER WORKS. MAYBE THEY SHOULD HAVE 2. WEEKENDS IT DOSENT WORK. EARLY IN THE MORNING DONT WORK OR LATE AT NIGHT. IT ONLY SEEMS TO WORK DURING BUSINESS HOURS SOMETIMES. ALWAYS SO BUSY MORE ON SATURDAY. MAYBE THEY SHOULD HAVE EXTENDED HOURS AND OPEN TILL 3PM ON WEEKENDS.
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October 2023 by Jean Vilmenay
Always first rate friendly customer service and care! Best in class banking!
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May 2023 by Ouathong Veunnasack
Manager was unprofessional & rude, the teller was uneducated. Wish I didn’t have to rate a star and give a ZERO instead. This location doesn’t know how to empathize with their customers. I’m So so glad to have left this bank. Do not open an account with them, especially a business one. Jesus was the rep who didn’t help set me up for success.
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March 2023 by Rick White
I like First Bank and have never had a problem with them.
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February 2023 by Anthony Luevanos
Do not go here. I was scammed for $350 and they could not reimburse the money.
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December 2022 by Junk Account
All these toxic reviews about racial profiling.I'm white and get held up on things all the time, stop...Go cry somewhere else.Whaaaaaa they mean to me.You need a lesson on what profiling is, you and your twin sisters.
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December 2022 by Nazifa Batori
This bank is the best bank for me,also It's near me this bank has a good customer service.
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November 2022 by Malama
Open a business account….the worst decision EVER! If they had a zero star… rating..they would get that. Multiple visits for my debit card. 1 st time…they don’t know what happened. 2. They will have it send to branch…no calls from them for almost 2 weeks…came to branch again… same story.. sorry I don’t know what happened. 3. Express mail to branch… king king lune… asked a person sitting down to please grab my debit card and he said I still have to wait in the long line. WTH! Looking for another bank…. So far this place is horrible with customer service!
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October 2022 by Ayme Tennis
Fix your ATMs, so they will accept deposits. I have tried in Wheat Ridge and Aurora.
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October 2022 by Julia Ortega
Wish i could give it "No stars ". Not only they have 1 ATM. So ur always waiting for ever. And they changed you two times.when u used another ATM. It will take them a hour to answer There phone.! NO HELP AT ALL!!! They charge you all these fees. Just for banking with them. Buy time they get done. They got u for 150 a month. "For Nothing " The worst bank
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August 2022 by Fonterra G
My husband was racially profiled for trying to cash a check from First Bank at the Green Valley Ranch location in Denver, CO! The bank teller was Priscilla. He was trying to cash a $200 check and was held for over an hour and asked unnecessary questions. This location should be well trained on cultural training due to it being in a diverse community. Do better!
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August 2022 by osheanna sanders
Racial profiling is very unacceptable. For this bank to be in such a diverse area they should definitely know how to treat people of all races. Please train your employees about inclusion and diversity. So maybe next time things like this will be thought about before acted on!!!
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August 2022 by Mrs. Smith
Horrible customer service, racial profiling is absolutely unacceptable. Being disrespectful to customers is a major no no!! Please train your employees and please teach Priscilla how to talk to customers!!!
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August 2022 by Leonard
I was racially profile at this location. I felt embarrassed and disrespected. They told me I had a fake check and said they had to turn it in. This was my business account. Don’t bank here. I wish I could give them a zero star.