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September 2024 by Shaun
I’m not sure what’s going with 1st Bank, but why tf are all of the ATM’s out of service more often than not. It’s extremely frustrating!
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August 2024 by Stanislav Ourland
The most fucked up bank I've ever seen, they have constant problems, communication between employees and customers is terrible, ATMs don't work, they kick you out of the bank 15 minutes before closing
Never use this bank if you like comfortable and adequate conditions
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May 2024 by Pedro Miguel Valdivieso Guerra
Poor service I didn't like how they treated me
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May 2024 by Marie Legrand
I found the staff to be very pleasant, attentive and helpful
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February 2024 by Cherri Morris
The tellers are always so helpful!
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October 2023 by Wendy
Super nice people!! It’s a big bank but when you walk in it feels local! They really care about the customers, and they’ll do their best to help! They earned me as a customer!
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August 2023 by Scotty Barnes
I tried to open a checking account online, put in an application for an “Anywhere Checking Account,” was sent to a physical location to “verify my identity,” where I was passed off to a manager who told me I had 2 options, neither of which was the account I applied for. Even the account I applied for had a lot of fees, but avoidable ones. The only two options I was given in the physical bank had even more fees. They even have a laminated board with all their fees for their accounts.Tells me the bank is poorly run. A bank that pays no APY on a checking account can use my money to earn interest, but I should pay $10 a month to be allowed to have a debit card?This bank gave me impressions of being predatory and sleazy. They are one step above payday lenders in my book
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August 2023 by J. A.
Mortgage officers are extremely unprofessional.
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July 2023 by Cole H.
Shortchanged, covered in ink and barked out of the store by a general manager. Reads like the beginning of a novel, operates like a FirstBank. This location is the sole reason I withdrew the entirety of my funds and discontinued my accounts with FirstBank. Within a 20 minute interaction, after countless attempts to withdraw $50 cash both in the drive through as well at the teller's desk, in and out of the bathroom cleaning off from the ink soaked bills I received, (conveniently making it past the diligent eyes of the teller, into an envelope which was also soaked and into the tube transport, covering that as well) only one individual communicated clearly as well as able to do the correct math in order to retrieve my money. Politely after requesting to abolish my accounts, I was excused by an alternate manager with the money I was fortunately able to get out of my account. The guy on the phone, Brandon I believe, has the customer service skills of that entire branch combined and then some. Great job Brandon! Shame it'll be the last we get to solve yet another FirstBank mystery together.
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January 2023 by Diego
Super nice people!! It’s a big bank but when you walk in it feels local! They really care about the customers, and they’ll do their best to help! They earned me as a customer!
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December 2022 by Jim C
Staff refuses to let customers use the restroom, because that might cost 1stBank a few cents worth of water.Colorado State Law requires most businesses to have a restroom available for customer use.
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October 2022 by Paul Galloway
Go here every day to hand in the days takings from work and to get change. Very friendly and knowledgeable staff, and patient as well!
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May 2022 by Evelyn
1st Bank ( Broadway & Speer) NEVER have deposit slips...WHY?
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April 2022 by Johnson Dylan
Changed their bank hours to be only open til 5!! The whole reason 1st Bank was better was they were upen til 6!! WTH 1st Bank. :-( :-(
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February 2022 by Bob Maple
Slowest drive-thru banking on Earth.
