This FirstBank location has closed

Banks
FirstBank is known for providing consistently good service with a friendly and professional staff. Customers often mention that they have never experienced long waits or bad service at any of the numerous locations they have visited. The staff is described as courteous, helpful, patient, and kind, with particular praise for staff members who go out of their way to explain things clearly, especially for those who do not speak English well. Many customers appreciate the warm attitude and the effort staff make to assist with various issues, making for some of the best banking experiences. The bank's locations are generally convenient, with short lines and attentive service. Some staff members, like one named Lan, are highlighted for their friendliness and prompt assistance. Customers with multiple accounts find helpfulness and professionalism consistent across different visits and locations. However, some criticisms are noted. A customer expressed dissatisfaction with the value of a sign-up reward and difficulties with the ATM, which failed to work properly for deposits despite prior checks. This customer, who is 81 and relies on public transportation, found the ATM's unreliability frustrating, especially after effort was made to verify its functionality beforehand. Despite these issues, overall impressions of FirstBank remain positive, emphasizing helpful staff and good service, though some customers are considering switching due to specific problems.

• 0.29 miles

  

  Academy Bank Bank, Atm
• 0.43 miles

  

  Armed Forces Bank Bank, Banks & Credit Unions
• 0.43 miles

  

  Academy Bank Bank, Banks & Credit Unions

1. Denver, Colorado