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January 2024 by Cirrillo M.
Came in with 4 watches, only got 3 serviced and charged for 4. Couldn't even tell me what's wrong with it or played dumb when I asked. I also asked if they can check if this diamond and gold necklace was real, I guess she was feeling gracious enough to not charge to test my other jewelry but it was 100$ per appraisal. Couldn't tell me what any of the letters or anything meant on the necklace besides 14k. Damages the back of one watch and didn't even replace the other backing right because it fell right out. I appreciate the place staying open an extra 20 minutes to help out but wayyyy out of price range and very stuck up. Just close if your service isn't going to be up to par.
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August 2023 by Ian B.
My wife and I have been working with this shop for years. They provide excellent service - going above and beyond on everything from jewelry repair, to watch battery replacements, to jewelry cleaning. Really appreciate the help and honesty from these folks. We recommend them to our friends in Denver and look forward to keeping doing business with them!
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July 2023 by Jessica Renee Wichmann
My fiancé and I came here to get my engagement ring resized. Every employee we interacted with was incredibly kind, knowledgeable, and skilled! I am so happy with the resizing of my ring. They did a wonderful job! And, it was super affordable! Thank you so much!
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June 2023 by Steve Dugan
Horrible customer service both times I was in this shop and a 3rd time on the phone. My insurance company required an "authorized jeweler" for some repairs. I have had great service over many years at Williams Jewelers across the street. Ashley was rude when I dropped off a couple of rings for repair. I figured she was having a bad day and gave her the benefit of the doubt. I then got a call from the owner and he said the rings would be ready the following week. When I called to check before diving there, Ashley answered the phone and said they are on a 3 week turn around and I simply stated the owner had said something different the prior week. She was rude again and I didn't think much of it at the time. I finally went in to pick up my rings and the 3rd strike for Ashley. She was extremely rude and told me that the two certified Gemologist I had look at the rings prior, did not know what they were doing and that she didn't care what others told me and she had no way to help me any further. Very abrasive and rude customer service.
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April 2023 by Leslie M.
Foster & Son is such a great place to have jewelry repaired or to sell/buy stones and have them repurposed into an existing setting. In addition to friendly and timely communication, I have found that they go beyond the transaction and make suggestions that can solve problems and create heirlooms for future generations. Don't let inherited jewelry just sit in your safety deposit box!!
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March 2023 by Jenny Valdez
Went in to get my diamond tighten on my engagement ring and they did it so quickly and did such a great job! Ashley and Anna were very sweet and helpful!! They also had such unique and amazing selections I will plan to go back to treat myself to one of their pieces.
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February 2023 by Callie Phelps
Nothing but positive things to say about this family-owned and operated business in Cherry Creek. I brought a decades old family ring here (pictured on the left) to remake into my new wedding band. The final result is paired with my engagement ring, on the right. I wanted to preserve the style of the original ring but have it match my new engagement ring. They were very easy to work with and provided several options. They were extremely responsive and communicative and priced very fairly (I first got a quote from Sarah O, who was exorbitantly priced compared to Foster & Son). I will return for any future jewelry needs!
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January 2023 by Callie Fuller
Nothing but positive things to say about this family-owned and operated business in Cherry Creek. I brought a decades old family ring here (pictured on the left) to remake into my new wedding band. The final result is paired with my engagement ring, on the right. I wanted to preserve the style of the original ring but have it match my new engagement ring. They were very easy to work with and provided several options. They were extremely responsive and communicative and priced very fairly (I first got a quote from Sarah O, who was exorbitantly priced compared to Foster & Son). I will return for any future jewelry needs!
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December 2022 by Lindsey F
Brien and the entire team at Foster & Son went above and beyond and out of the way for my partner and I.We very recently decided to get married on 11/22/22. We went into the shop on 11/7/22 and Anna was immediately determined to ensure we had our wedding bands and my engagement ring before our big day. They took the gem that I already had and went to work on a custom engagement ring. We received all the rings super quickly and couldn't be happier.All of the rings are great and my engagement ring is perfect. It's even more beautiful than I imagined (I teared up as soon as I saw the photo sent by my partner when he picked it up). I love it and appreciate the effort put in by all.
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October 2022 by Laura V.
I couldn't even get to the point where I can tell you the quality of work or repairs from this shop. Their communication is so horrible I wouldn't complete the project with them. The girl working the desk (I believe the owner's daughter) can't answer any of your questions, I'm not sure what service she provides. Then your request goes to the owner, who then has to call you back after they talk to the jeweler. And it just goes around and around like this. I won't go into more detail about how they failed to provide adequate service, but the shop is unprofessional and not getting my business.I'll update this review when I get new quotes for my repair to confirm they over-quoted me which I have a hunch they did.
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September 2022 by Lauren Hicks
You should absolutely go here! My fiancé and I walked in to ask if I could have my engagement ring cleaned for our elopement (in less than 7 hours), and the staff was incredibly friendly and took my ring back right away to clean and polish it! They gave us several recommendations for things to do in Denver (we’re from Maryland) and were so kind. They also have the sweetest pup, Sadie, wandering around and we got to see her tricks and give her a treat. My ring looks stunning - just the day we got engaged. I cannot say enough wonderful things about Foster & Son. Thank you so much!
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September 2022 by Cole Richmeier
Incredible service from Foster & Son. Another jeweler in the area told me after a three week wait for a battery replacement that my Cartier watch was irreparably damaged and would need to be sent directly to Cartier to be fixed at a cost around $1000. I immediately took the watch to Foster & Son, and they fixed it in minutes while I looked through their showroom. Don't take your watches anywhere else. This family-owned business cares and will treat you so much better than any of the big-name jewelers.
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September 2022 by Technically Fundamental
I had recently visited the store for the first time and had an amazing experience! I was greeted right away by their jewelers and the shop doggo name Sadie!I was there to inquire about a ring cleaning for my fiancé’s engagement ring. They got me in right away and took care of it all on the spot! The ring sparkles just like the day I got it! I was really blown away by their service.Thank you Tucker for all your help and knowledge, what a gentleman! I will definitely be going back in the future and recommending you guys. Thank you again for a great first time experience!
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August 2022 by Zoe Polk
Foster&Sons help us create the most amazing engagement ring! We wanted to use stones from both sides of our families to create a unique ring. Tucker helped us design a custom ring. The process was simple and we were able to see CAD designs before signing off on everything. The whole process was very smooth and faster than expected. We are thrilled to have this new heirloom with so much family history behind it! Tucker even had an interesting option for us, which was to add a third stone (lab created to match perfectly). We ended up going with a 2 stone ring, but I thought that was a very interesting option and I was impressed with all of the possabilities.
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July 2022 by Mark Bell
Foster & Son is owned and operated by exceptional people. The service is outstanding and they have a great selection of jewelry as well as some really unique watches. I could not give this shop, or the family that runs it, a higher recommendation.
