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October 2023 by Brandon Abeyta
I asked to use the bathrooms and asked if there were clean he gave his honest opinion and they were keyshawn was a great help
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October 2023 by Kizzy Simmons
I would like to give Violeta 5 stars for working above And beyond her job duty, she was very professional and patient, thank you.
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October 2023 by Hillionaire Gaming
Always smooth and easy
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July 2023 by Calvin Reynolds
They have always taken care of my needs and their office staff goes above and beyond the call of duty. Kevin Nettles
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May 2023 by Keith Petrofsky
Total d-bags.
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March 2023 by Bell Bell
Always great and fast
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August 2022 by Gamachu Said
Yamilee is this best! Very helpful customer service and was intelligent and resourceful. Definitely adding my next car to my Fred Loya policy!
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June 2022 by Damien Love
Milly is extremely rude I cam in to add my new car on to my existing policy and she was completely not helpful I've been insured from r 6 years and never had and issue until dealing with this rude representative and she was in deed in store. I asked for a card and she responded she didn't have one then I asked who's cards are the desk and she replied oh sorry didn't see them being sarcastic. Horrible experience.
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June 2022 by Emani Lopez
Molly was extremely rude when I came in to see about adding another car under my policy. I’ve been a loyal customer for 6 years and this was by far my worst experience.
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June 2022 by Damo G
Milly was extremely rude
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May 2022 by Yamilee V.
Very very good customer service ! I totally recommend this location if you need insurance the 3535 Quebec st office
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March 2022 by Celina Davidson
Gave me the dam run around and still are. I'm better off at Gieco!?♀️??????️?️??
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January 2022 by Fats D.
This is my first and hopefully my last experience with Fred Loya. Everyone I spoke to from Lawyer to doctors gave me a "oh i'm sorry" when I said who the persons insurance company is who hit me and I did not know why until now. I have been dealing with Loya for almost 3 years and thats with the person who hit me admitting fault however Loya doesnt believe I am injuerd even with the multiple doctor reports...so finally after I am just sick of dealing with this I settled less than my doctors bills just to be done with them and did a underinsured motorist claim against my insurance to try and finalize this however over a month the papers have been signed and Loya keeps telling my lawyer the check is in the mail. I am sure they wouldnt accept that response for their monthly charge to their customers. I guess thats why everyone says dealing with them is a joke and they are just insurance for those without license or need very little coverage just to get plates. I dont know, I do know my experience has been rediculas and I feel sorry for anyone who gets hit by someone covered by Fred Loya insurance.
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September 2021 by Kaleo Cook
I was rear ended by a person insured by Fred Loya. I was extremely nervous about being taken care of based on some of the reviews I’d read online, but everything with my repair went smoothly.A day after the accident I was called to give the statement and was notified a few days later that they were accepting liability. I had to go to their office for the initial estimate and received a check in the mail about a week later. Setting up my rental was easy and Fred Loya extended it for as long as I needed and the shop was paid before I picked my car up.Would I carry them as my own insurance? No, I don’t think so. However, I was pleasantly surprised to have my case taken care of as it was given, like I said, the reviews I’d read.
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September 2021 by Micheal Abrams
A lot of love
