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February 2024 by Xavi Hernandez
Terrible service and people without knowledge, please do not waste your time in this place. Managers should take action to have a good experience. If I could rate zero I would!!! Get away from this place immediately!!!
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January 2024 by Michelle Chavez
A half star or no star would fit this insurance place. I was involved in a hit-run the other driver took off trying to get a hold of an adjuster It is like trying to pull needles out of a haystack, I was told they sent me my estimate through the mail but as of today over a month I still have not received it. Took my car in for they could do an estimate on The damage which they hooked up a computer to my car how is that supposed to give an accurate estimate when nobody even drove it.. worse place ever
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December 2023 by Amber Berumen
Fred Loya Leetsdale location the staff get your customer service skills together.I’ve called several times and they don’t even tell you hello or that they’re putting you on hold and I’ve been trying to make a payment over the phone for the better part of an hour.,and I’ve been hung up on 2 times just a pick up and click and also put on hold 3 times as soon as calling and once for over 20 mins.
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October 2023 by Greg Wells
They have business hours closing at 7pm on weekdays but it's 5pm and the door is locked and nobody answering the phone. Very inconvenient when you live across the street from the office location and have to go across town to get service.
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October 2023 by Kulsuma Gishe
Yamilee is very nice and kind and I love her customer service she makes my day and has the best smile!!!!
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August 2023 by Altom Nic
Disrespectful customer service at alI really regret having insurance with them, the worst experience I ever had in my life
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December 2022 by Michael Bowers
Very helpful I was at the last minute to pay my insurance and I had to wait for another customer so I left to make my appointment made it called them on the phone and they took care of it great place
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December 2022 by Reza Nahavandi
Yamivasque was rude because I didn't stack the papers after signing them.wow she needs to learn how to talk to customers and not making improper remarks
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October 2022 by Jamal Dunn
Whoever is over this establishment must know that you have a awesome employee in Miss Heidi Flores!!!! Her attitude is great every time I go in to make a payment for my grandmother! She is also so helpful and willing to go above and beyond for the customers! Kudos to her! And kudos to her manager for having her represent the company! Please inform the higher up of the great job that she is doing! She definitely needs to be recognized for her hard work! Thank you sincerely Mr Dunn
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November 2021 by Mariah Ramirez
Fred loya they're very easy to talk to very easy to understand very helpful everybody that has work there's always been so nice.
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July 2021 by Denise Rodriguez
Staff is lazy, not enough staff for customers coming in, never have change,
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June 2021 by Dameion Moore
Sandra really helped me out.Knowledgeable and Professional.
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April 2021 by harley covert
These people are rude wouldn't help us at all poor poor service wouldn't not recommend this place!!
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March 2021 by Ceola Swiney jr.
Courteous and helpful
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December 2020 by Elsie M Valle De Eras
Business oriented quiet and friendly Staff.
