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October 2023 by Miyoko Esco
10/10 service and attitude! Nick & Ryan we’re the best! They gave me a call 30 minutes a head of time, arrived promptly and loaded and unloaded so efficiently and quick! Would recommend them to anyone needing friendly professional movers in Denver!
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October 2023 by Daniel Chang
The team was great. Moved everything in our offices to a new location and were professional and kind. They assisted in packing and disassembling some furniture. No damages.The management team on the other hand had double booked us for an 8:30-10:30 window. We were all ready to assist in the office move and did not get any notice that they were running behind. I called the office at 10:30 for an update and didn't receive any sort of call until 11:30. The team showed up at 12:30. It extended our move day til 6:30-7pm. Poor service in setting expectations and follow-up. I have requested a call from management 3 times now without a call back.
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October 2023 by Kayla Tift
We were underquoted for our 2 bedroom apartment. It ended up taking 4.5 hours when we were quoted 2, and it was double the price. We almost paid $1,000. I don't feel I was inaccurate with the furniture and boxes I said we had. Some of our items were also damaged. The movers were very friendly, though. Overall a disappointing experience.
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August 2023 by MacKenzie Jorgenson
David and Sean were amazing!! We had several pieces of really heavy furniture, and they made it look easy! Moving is so stressful (at least IMO), but these guys are true professionals. Craig was awesome with finalizing the details before the move. He realized he had under-quoted us in our original estimate, but admitted his mistake and honored that price anyways. I really feel like honesty and transparency are so hard to find these days, so we really appreciate him! We will definitely use these guys again in future moves!!!
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August 2023 by Connor Buth
I used Gentle Hands Moving this past weekend to move an entire apartment's worth of stuff. Even in a 1br/1ba, I probably have enough stuff to account for two people. This was no problem for Nick and Jeff, who did a fantastic job handling everything from a big bulky couch to a very delicate record collection and artwork. They broke down the couch and bed frame and even put them back together in the new place. We went over time, which they communicated very clearly every step of the way that I would incur an additional cost above my original estimate, but I appreciated their dedication to simply getting the job done and providing excellent service. Would recommend Nick and Jeff to anyone moving in Denver or the surrounding area.
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August 2023 by Amanda Olin
I called Gentle Hands Moving and was informed that my mom’s last-minute move into assisted living would not be a problem. I was very impressed with the timeliness and care that Nick and Shawn took on the first day packing. They were very understanding with my mom who has dementia. Then on the second day I had David and Brian aka (Spider) and they were helpful, caring, patient, and fun to talk to during the process. I will definitely use this company again for my next move!
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July 2023 by Jake Moses
This was our first time moving with Gentle Hands and everything was amazing. David and Donovan were rockstars!! For a point of reference-- there was another moving company helping another tenant move at the same time as us. David and Donovan started an hour AFTER these other movers, and still finished an hour BEFORE them. They hustled, they didn't cut corners, and they got us into our new place safe and sound. I will definitely be using Gentle Hands for my next move.
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July 2023 by Barry T
Poorly run business from top to bottom. Craig (owner) gave us a quote for 4-6 hr for a 2-BR move. The movers went 30 min over and STILL couldn't finish the job. Craig admitted the movers Nick, Spider, and D packed up poorly and got 'cocky'. He assured me he would help finish the job and then GHOSTED us. His secretary said that he went to the dentist instead since his teeth were rotting. My wife and I then had to pack up the rest of our belongings in our sedans taking many trips back and forth in a panic because people were moving in the next day. Craig must still be at the dentist because he still hasn't responded to my texts or calls. There are MANY reputable moving companies that will better care for your belongings and more importantly, if they mess up, they will not abandon you.
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June 2023 by Barry Taller
Poorly run business from top to bottom. Craig (owner) gave us a quote for 4-6 hr for a 2-BR move. The movers went 30 min over and STILL couldn't finish the job. Craig admitted the movers Nick, Spider, and D packed up poorly and got 'cocky'. He assured me he would help finish the job and then GHOSTED us. His secretary said that he went to the dentist instead since his teeth were rotting. My wife and I then had to pack up the rest of our belongings in our sedans taking many trips back and forth in a panic because people were moving in the next day. Craig must still be at the dentist because he still hasn't responded to my texts or calls. There are MANY reputable moving companies that will better care for your belongings and more importantly, if they mess up, they will not abandon you.
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June 2023 by Rob Sassone
Moved this past weekend and it wasn't an easy move, but John and Dee were great! They were efficient and handled all of our items with care. Would definitely recommend
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June 2023 by Stephanie Griffith
Nick, Ryan, and Dustin were excellent and handled all of my items with care. They had great attitudes, were easy to work with, and clearly communicated every step of the way. I was very satisfied with the service and the final estimate which was lower than initially quoted (always a nice surprise).I’d highly recommend Gentle Hands Moving!
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June 2023 by Teresa W
We used Gentle Hands Moving to move to Denver. They are terrible. We had multiple things broken. We spoke to the manager within the 3 days required to get compensation for broken things and the check has \
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June 2023 by Kelly Marty
VERY VERY VERY happy with these guys! Don was the only one that took the time to figure out how to get my things from point A to point B. He is one of the nicest guys I have ever worked with! cheers to this amazing team of movers. They do a WONDERFUL job don't hesitate to hire them. They will take care of you and your belongings!
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June 2023 by Nancy M.
This company is awful. They showed up 45 minutes late. Took one look at what they needed to move and said they needed more men, I had two men move it into the warehouse so logic says two could move it out. I told the scheduler EXACTLY what I needed to move, I even suggested they send someone out to the warehouse to look at what needed to be moved. They declined to do that,"two bedroom apartment is easy,we are professionals and do this all the time. All my belongings are packed in boxes and wrapped in pads then covered in shrink wrap. They called their boss who made all sorts of suggestions all aimed at trying to get me to pay for additional men. We had a written agreement on price and terms. All they wanted was more money. I refused to pay more. They left and I'm now trying to find another mover. I was supposed to be in my new apt. 6/1/23. All they needed to do is pick everything up transport it to new apt. Then, unload it. These people have left me now having to pay extra fees, for immediate move all because of their incompetence.BEWARE, THEY ARE NOT HONEST.
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May 2023 by Taylor Portman
Gentle Hands' team of D, Brian, and Shawn did an excellent job with our move. They were easy to work with, careful with our belongings, and finished the move toward the lower end of the time estimate.
