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April 2024 by Brooke Martin
The prices for the material is discounted but they get you back with their service costs. Ended up going somewhere else and was quoted over $1000 cheaper for the same stone. I also thought it was weird when they print off your final quotes they white out the cost breakdown and only let you see the total. 3 stars for having a large inventory.
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March 2024 by Kym Lombardo
This is the third and last time we will ever use these people. We built a new house and had them come out to install our granite counter tops. We weren’t at the house at the time of install. When we came up a few days later we noticed black lines running thru the island. And the lines where they pieced the two together was very messy. Totally shotty work. They came out and buffed out the black marks and left a dull shadow in each spot. This is all I see now. Granite depot blamed the installers and the installers blame granite depot. DONT BUY FROM THEM. they never came to fix the island and didn’t offer to refund part of my money.
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March 2024 by Jae Chang
GD has great services.Template making (laser measuring), demolition, installation and price were excellent.Quick service and the final product was great.I recommend GD for remodeling a house with granite countertops.
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March 2024 by Phil Robinson
Julio was very helpful and professional.
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March 2024 by Amanda Mitchell
Everything is going great so far, measurement complete. Excited to see finished product!
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March 2024 by Louis Achille
Tim is the best! Everything was measured correctly and his suggestions were excellent.
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March 2024 by Marcus Black
Tim was very pleasant and easy to work with for tempting.
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February 2024 by S Nyhus
Tim answered all my questions and everything went very smoothly.
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February 2024 by louisnoc
Very impressed with the professionalism and knowledge that Tim offered in regard to the measuring of our new countertops. He was concise with his suggestions and easily answered any questions or concerns we had. Extremely efficient!
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February 2024 by Mary Nimtz
Very disappointed with high pressure sales from Ethan K. We brought in a piece of existing granite to try to match and his rush to get a commission ended up costing us $$$$ and a slab that we had to figure out what to do with. Since it was the ‘last’ one he said he gave us a good price.Granite Depot makes you put %50 down to hold and it’s not refundable.The first look at a picture we gave to our fabricator he immediately said it was a terrible match (so why did Ethan convince us it was?) So we went elsewhere to have a non-commissioned sales rep find a much closer match ( and held it free for 7 days). Our Fabricator had no luck getting our non-refundable money back from Granite Depot. I admit it was our bad to let a sales guy pressure us to buy it in the first place.Then we get a call from a different person (Lorraine) asking when we were going to pay the rest and pick it up? She told us after we paid that our fabricator just had to call ahead for pickup. Not true. She was supposed to have us sign a release form first. She then said she was new and apologized but I’m now scrambling trying to get a form signed while traveling and fabricator is onsite trying to pick it up.Horrible experience. Won’t use a commissioned granite dealer like Granite Depot again.
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February 2024 by mario colbruno
Tim was great measuring our cabinet thank you for your service
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January 2024 by cherie hoffmann
Great experience, up to this point, Granite Depot has been amazing. Timely, lots of questions answered. Tim was so helpful with info and ideas. Thank you!
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December 2023 by Vincent Valentin
Great experience, from sales through installation. The team was very professional, used modern measuring and mapping technology so we could visualize exactly what the post-installation results would look like, and pricing was competitive. When we ran into an installation issue they didn't hesitate to work with the installation subcontracting team and send the techs back (all the way to Summit County) to remedy things to our satisfaction.
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December 2023 by Sheri Shoemaker - Crystal Visions Med Spa, LLC
Granite Depot has been wonderful so far! Looking forward to install day!! Very professional, courteous, clean and prompt teams!
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December 2023 by Russell Lewis
Tim did a great job taking measurements for our kitchen countertops. His equipment and software are state-of-the-art. Tim is also very friendly, and professional. He thoroughly answered all of my questions. Great job by Tim from Granite Depot!
