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August 2023 by Marilyn H.
This is a terrible Bank. They just robbed me of $560! Why because it was inactive and they figured they could get away with it.
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August 2022 by skyler jafferis
My review is not about this bank specifically, but rather the branch itself. I was a 15 year partner with Great Western Bank. Which did all of my banking for my Business. As soon as it was bought out by First Interstate Bank, my accounts were locked, they were over drafted, my deposits never show on time, my Venmo, PayPal, other money service apps are all delayed. This process has continued for the last 3 months since the buy out. I will be permanently closing any accounts with this branch and I do not recommend this banking branch for anyone.
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October 2021 by Brandon Kindred
I made a boo boo with a transaction I needed stopped and Morgan was so helpful. Everyone was extremely friendly. This is why I have been a Great Western customer for life!!
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August 2020 by Trevor Rutter
Google says they are open but they aren't. Couldn't cash my check because I wasted time coming to this bank. Other branch wouldn't cash my payroll check so I had to have my company call them and take a day off of work. Overall bad bank. And closing a business that has MY money because you're scared of something is so unAmerican you should just close down
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April 2020 by Jordan Kroneberger
Great bank overall, especially if you have a small business.
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October 2019 by Kristen Brown
Aaron Killpack, the branch manager @ LODO saved my heart a lot of stress after I had accidentally overdrew one of my accounts substantially. Although it was all my fault and I paid a couple of fees, Aaron made it very easy to do it gratefully rather than painfully. He took the time to call another branch and help us both understand what exactly went wrong and where. Walking in, I had every intention of closing my account after about 10 years of being with the bank. Instead, I walked out proud of humanity and their refreshing graciousness for each other. YES- IT STILL EXISTS! Thanks again for taking extra time to help me Aaron!
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May 2019 by Jeremy985 .
Great banking experience, no fee checking, super friendly, helpful staff.
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May 2019 by Andrew Moore
Friendly , Courteous Service and I really enjoy of bank
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December 2018 by Rebecca Wright
They are very rude and they will not let you use the restroom unless you are a customer. I would never bank there.
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November 2017 by Don Royal
Best Bank I have ever had
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July 2017 by Nicolette Cusick
Lucas is the best! He has helped me on a couple of occasions. He seems to actually care and willing to go above and beyond for his customers.
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March 2017 by Kyran Varão
You had me at western. #ScratchCollectiveApproved
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April 2016 by Sara Lent
Great Service!
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July 2009 by A Google User
They cannot be reached by phone(at least not right now). Every time I try to log online, I'm told my password is invalid. When I do manage to get ahold of them, they say they'll call me back and never do, and they're snotty as hell. I talked to them 5X in one day because each time they reset my password, it later came up as invalid. Oh, and just try to find their telephone number. It's not on the debit card, and it isn't available through 411. These guys absolutely suck.
