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November 2024 by Sam MacKay
Once I signed my lease, the folks onsite were incredibly friendly and helpful in showing me the new unit, getting set up with a lock, and ensuring I was able to get back in on my own. Great price too!
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April 2024 by Kelle Eck
Incredible customer service since I’ve had my unit here. Leighton has helped me numerous times. He recently exhibited outstanding kindness to issue new unit keys free of charge to replace the ones that were in my stolen car and also assisted me after hours when my lock code wasn’t working. So happy to have my storage unit here and 110% recommend
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October 2023 by Lauren McG
Thank you Leighton for helping us out on a Sunday. It says a lot when a business can help you out when the office is closed. We would have been up the creek without your help and you absolutely made our day with your smile and stellar customer service.
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October 2023 by Aaron Y
Very secure and clean facilities with carts available for transporting large loads to and from your units. Every time I’ve needed some assistance from the staff they’ve been so friendly and attentive. Highly recommend this storage facility.
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August 2023 by James Crumpton
Really enjoy using them. Great service, great location, no complaints at all.
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August 2023 by Susan Coates
I love this storage space! Signing up was straightforward and easy, the place is super clean, and it's easy to get in and out! Bonus is that it's super close to my house! So many places are out of town, so that is ideal. And great customer service! Speedy, congenial, informative. I'd choose them again!
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August 2023 by Josh Spicer
Really enjoy using them. Great service, great location, no complaints at all.
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April 2023 by Brena E.
You'll see from my other reviews that I rarely give two stars. I just didn't have a good experience here. I actually rented from them for several years. At first, it was fine. You can go in at any time with your code. After a while, they started locking down the garbage outside. I was going through my mom's things after she passed away, and I had to take everything I wanted to throw away home with me. It was frustrating that they didn't have a way to take care of that there. I started to get a little sketched out when I went on the weekends. It was pretty empty, but I would run into people who gave the impression of hanging out (sitting in the hall, charging their phones.... No idea if they actually were living there, but it just gave me a weird vibe). I tried to go into the office to take care of a problem that I had and no one was in there during regular business hours. That was frustrating when I drove all the way there to meet with someone. I could've dealt with all that, but my last straw was after I had been paying on time for years, there was some situation with my credit card, and they charged me a late fee. I took care of it as soon as I got the email about it, but they wouldn't reverse the fee and because it was the weekend, they also disabled my code, so I couldn't get in. So annoying that they would throw away a good customer relationship just to get a late fee. I then packed up my stuff and moved somewhere else.
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April 2023 by Coy Thomas
The Greenbox team was so amazing. I was able to rent a unit online and the process was seamless and so helpful. Leighton was exceptionally helpful helping me find a cart and navigating the property. I was stressed having to move my unit from Public Storage after all the break ins but not my things are Safe and secure. Thank you Leighton and Greenbox!
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September 2022 by Bryan McCarley
The service and security are amazing here. I'm not sure what they pay the little blonde girl shay but she is worth every penny.. give her a raise.. this is the standard to beat .. the bar has been raised
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August 2022 by David K
Staff is great! Especially Dave
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August 2022 by Fabian Molina
Average, expensive, nothing out of the ordinary....
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August 2022 by Julia Marsh
Horrible place your stuff will be STOLEN and the people running it DON'T CARE!!! Most of the good reviews on here are very obviously fake.
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August 2022 by Tony Barr
Drive there to rent a unit and no one was there early Friday afternoon. A paper taped to the office window gave instructions to call or text (preferred) but I called twice no answer and no call back. A text response came in 3 hours after I'd already rented a unit elsewhere. ?
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August 2022 by Trish T
I would highly recommend Greenbox Self Storage. The rates are affordable, units are clean & the staff is very accommodating. Donna went above & beyond to help me.
