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April 2024 by Natalie R
I couldn’t recommend this shop enough. The staff is knowledgeable, kind, and fair. I got the pleasure of working with Kelly, Selena, and Ana. Great group of people, and experience. Thanks again!
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January 2024 by Lauren Stanwyck
These are some of the nicest people you will ever meet. I honestly don’t have enough good things to say about them. If it were socially acceptable, I’d go to even just hang out. I plan on sending everyone I know who needs work done on their car here.
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November 2023 by DJ Macri
They aren’t even worth 1 star. It is the worst experience you could ask for. They change the labor rates halfway through the repair process and don’t tell you or the insurance what they did or why they did it. This change is made after the agreements were initially made. Then they hold you car hostage for months because insurance didn’t agree to their labor rate changes and they never clearly told you or insurance what the changes were so they make you do all the digging to find out the cause of the discrepancy and then have terrible customer service. A process that should have been a month or less, since the damages were not major, ended up being a 4 month process with no car because this repair shop is dishonest and lacks integrity.
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October 2023 by Kevin Mayer
Great service overall. Gave a quote via email based on photos, and then when the work was complete it came out to be 25% less. Would highly recommend to others.
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September 2023 by Lizzie W.
honestly never thought I could have this good of an auto shop experience. these people are truly here to support and help you. they helped me with my insurance claim for free before even doing business with them. they're honest, helpful, compassionate, thorough and communicative. would recommend to all friends and family! salina was awesome!
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July 2023 by Barbara
We brought our 2015 4Runner here after it was hit in a parking lot. The folks at GT worked with our insurance and made the entire process as smooth and painless as possible. The repair and replacement work turned out great!
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May 2023 by Debbie martinez
They hold your car hostage when they try to put parts on they don't work then order right part ask for more money from insurance just so they can line there pockets two days fix turns into a month and same with my husband car told him not to take it there will never use them againServices: Painting
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January 2023 by Levi B.
Selena was very nice and very helpful. This was the only place in Denver that i could find willing to help me. they fixed my car ASAP!
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November 2022 by Janice Myers
They were great. Very professional excellent service. Will use them in the future whenever I have a need. I recommend them to everyone.Service: Body & Trim
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November 2022 by Maggie Alcantara
❤ this place reasonably priced Amanda and Selena are amazing!
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November 2022 by Blake Barnes
Updated (8/9): The body work is all done and things look great. The Team at GT Car Shop is professional, still extremely responsive and thorough about working with insurance adjusters, and my car looks brand new. Love these guys.Prior Post: GT Car Shop has been responsive, straight up about what repairs they’re performing,and provide friendly customer service. My car is looking great and like it’s getting back to normal (after being vandalized).If you need body repair, you should check this place out!
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November 2022 by Jordan Ambrogi
The people at GT did an amazing job repairing my '05 4Runner after I was rear-ended. Through no fault of theirs, the job took longer than anticipated, but they were very communicative throughout and extremely patient with my incessant calls and questions. They really went above and beyond for me, getting additional parts replaced that were missed in the appraisal, and they even through in a gift card for a full wash and detail. Excellent customer service and workmanship, I would recommend them to any one in need of body repairs.Services: Painting
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November 2022 by Erin Perry
TLDR; great auto body work but terribly disorganizedLet me start this off by saying that up until my last week of dealing with GT I was super impressed. Throughout the 8 month process (2 month wait to get my car in, about 6 to fix due to extreme part delays out of their control), Salina was kind, communicative and patient. She called to give me updates regularly and readily gave updates when I called asking for them.The issues actually became apparent when my car was done. Salina called and said we just had to wait on final insurance payments before I could pick it up. After a few days I followed up with my insurance, who had no idea that anything was outstanding and had thought my car would be returned to me.The details would require me to write a novel here but essentially I spent HOURS (12+) over a week’s time while my car sat repaired in their lot trying to mediate between GT and my insurance. At multiple points I went into the shop because I was told by my insurance that based on the documentation in the system, they had paid everything and my car should be given back to me. Again Salina was professional and level headed, and offered me their loaner so I wouldn’t have to pay for extending my rental… yet I didn’t get my car back.In one instance when I went into the shop, Kelly, the owner, and I, got into a more-heated debate… at which point I, a grown woman, decided to involve my dad. As I predicted and have experienced with other mechanics, Kelly lowered the amount of money he was asking for by hundreds of dollars pretty immediately after speaking to an older man instead of a woman in her later 20s.In the end it turns out that GT was issuing new invoices AFTER my car was done, with duplicate line items that my insurance could not approve. I’m convinced I only got my car back when I did because GT was tired of hearing from me every other hour.I was never given an apology when this issue was clearly a product of disorganization on their part and I got the feeling that they were hoping that I would be the one to get exasperated and just pay the difference to get my car back.As someone who chose this auto body shop based on my trusted regular mechanic’s recommendation, in an effort to support a small business instead of going to the dealership, I am extremely disappointed and angry after this debacle.Cherry on top: my car was returned looking new and mostly clean but with a large section of tape gunk still on the windshield directly in the drivers’ view that I now get to go scrape off.
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November 2022 by ava buss
My car door completely broke and I couldn't open it from the driver's side door. GT was awesome. The parts kept getting delayed but thats just the way of the world. It was absolutely not their fault and they were awesome at trying to track them down and give me updates everyday on what was going on. Everyone that works there is so professional and honestly just so kind. They were an absolute delight to work with. I would recommend them to everyone I know.
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November 2022 by Erin P.
TLDR; great auto body work but terribly disorganizedLet me start this off by saying that up until my last week of dealing with GT I was super impressed. Throughout the 8 month process (2 month wait to get my car in, about 6 to fix due to extreme part delays out of their control), Salina was kind, communicative and patient. She called to give me updates regularly and readily gave updates when I called asking for them. The issues actually became apparent when my car was done. Salina called and said we just had to wait on final insurance payments before I could pick it up. After a few days I followed up with my insurance, who had no idea that anything was outstanding and had thought my car would be returned to me. The details would require me to write a novel here but essentially I spent HOURS (12+) over a week's time while my car sat repaired in their lot trying to mediate between GT and my insurance. At multiple points I went into the shop because I was told by my insurance that based on the documentation in the system, they had paid everything and my car should be given back to me. Again Salina was professional and level headed, and offered me their loaner so I wouldn't have to pay for extending my rental... yet I didn't get my car back. In one instance when I went into the shop, Kelly, the owner, and I, got into a more-heated debate... at which point I, a grown woman, decided to involve my dad. As I predicted and have experienced with other mechanics, Kelly lowered the amount of money he was asking for by hundreds of dollars pretty immediately after speaking to an older man instead of a woman in her later 20s. In the end it turns out that GT was issuing new invoices AFTER my car was done, with duplicate line items that my insurance could not approve. I'm convinced I only got my car back when I did because GT was tired of hearing from me every other hour. I was never given an apology when this issue was clearly a product of disorganization on their part and I got the feeling that they were hoping that I would be the one to get exasperated and just pay the difference to get my car back. As someone who chose this auto body shop based on my trusted regular mechanic's recommendation, in an effort to support a small business instead of going to the dealership, I am extremely disappointed and angry after this debacle. Cherry on top: my car was returned looking new and mostly clean but with a large section of tape gunk still on the windshield directly in the drivers' view that I now get to go scrape off.
