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January 2024 by Rod Rollins
Was greeted when I entered store.Asked for a speaker and both clerks suggested another brand they both use. Purchased 2 for $20 less than one name brand speaker.
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January 2024 by Andy McShea
5-Star review for a superb store with remarkable products and people. Mike is outstanding and quickly resolved an issue unrelated to his store professionally and effectively. Just plugged all of this in (a tiny mobile HF and mobile antenna on a vehicle) and picking up Malawi from Denver on 14Mhz. Outstanding. Highly recommend.
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January 2024 by Shaun Moyes
I needed two radios quick for an upcoming trip. I called HRO Denver after placing an online order to work out shipping. I received the best customer service I had seen all year from any store in any industry. The employee assisting me gathered the items in hand before the actual order even came through the system just to make sure it was there and would ship asap.The shop was friendly, patient and action oriented. In a world of accessibility with countless options for brick and mortar vs online sales, this is how you earn and keep business.I live in Utah and now have no need to look or go elsewhere for my next radio related purchases. I will absolutely recommend and use HRO Denver in the future.
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December 2023 by Elden Wood
As a search and rescue volunteer in Colorado, we rely on amateur radio as an important part of our comms plan and location tracking through APRS (all VHF/UHF). I've only been a customer for a couple years, but the employees at HRO-Denver are helpful and informative about radio selection, antenna performance, product features, programming, and accessories to optimize the work we do.I was surprised to learn that most of them are retired/semi-retired professionals working part-time just to be more involved in a hobby they love. There is so much information about (and diverse uses for) amateur radio, that it is impossible for any one person to know everything, but they certainly were supportive in asking other staff (and sometimes customers in the store!) for their experiences and insights. If they couldn't find it amongst themselves, they would even research online resources that I never knew existed. They also provided references to local/regional tech nets where I could not only participate in using ham radio for activities outside of SAR, but speak with and learn from some very technically knowledgeable enthusiasts.My experience has been so positive because of them, that I've even begun exploring more on the HF side for leisure. I have a trip to Santiago, Chile coming up and will be buying a mobile HF radio and antenna to play with while abroad. They have been helpful in pointing me in the right direction to make sure I have all the paperwork and learn the procedures for reciprocity compliance while operating a station outside the USA.On occasion, I may find something cheaper elsewhere, but their wealth of knowledge and willingness to spend time with me (when they are not swamped with other customers) makes it worth being a loyal customer every time! For the best experience, if your schedule allows, I strongly recommend coming in during slower times and avoid showing up 10 min before they close, so you can enjoy an old-fashioned, "barber shop" style customer experience with some great conversations.
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December 2023 by Bill D.
They have one clerk to avoid at all cost and he is well known as "JT". Hams avoid dealing with him but the rest of the floor sales crew are decent human beings.
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December 2023 by Russ Ashby
Laura at customer service was exceptional! I cannot say enough good things......I ordered an Icom radio over the weekend, and promptly watched some reviews and head to head challenges AFTER I ordered the Icom......Needless to say I changed my mind and wanted to cancel my order for the Icom and go with a Yaesu.....MOST companies wouldnt be willing to go the extra mile and make this change mid-transaction....Laura and the gang at the Denver HRO were willing to make this happen, and not only made the change, they were willing to only bill me for the difference between the two radios......I dont have to deal with fully refunding the Icom radio and then fully getting charged with the Yaesu....they simply charged me the difference! Keeping things simple and straight forward, YAY!!! In this day and age, being able to speak with a human and coming up with simple and easy solutions is refreshing. Too many times I get the response "our system wont allow that"......Thanks and KUDOS to the Denver HRO!
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November 2023 by John V.
Great prices this week for black Fridays. Got the RigExpert AA-230 ZOOM Antenna Analyzer
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November 2023 by About Town Media Shockley
Very cool. You need the ham when the internet goes black. I learned a lot!
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October 2023 by Johnny T
Eric & team were a great help today. I stopped in and was debating on 2 different HF radios, and it became a wonderful conversation between 4 ham radio operators giving their experience and non-biased opinions. I walked out confident about the purchase and couldn’t be happier with my new HF rig.
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October 2023 by Albert Straub
Probably the only place within 500 mi that you can buy amateur radio bits and bobs. Everything from connector ends to full-blown SDR transceivers. A great collection of ARRL books as well. Amateur radio Nirvana!
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September 2023 by Harry Cordon
I have a handheld cb radio Uniden pro401hh I have been told you may have an antenna (extendable) for this as I don't pick up much at the moment I pickup more activity on my frs. Thank you. See you soon.
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May 2023 by Anthony Ricco
Not only are the employees knowledgeable, they are most importantly patient and very willing to share their knowledge and experiences. Ham radio is a surprisingly complex and diverse hobby so having someone to answer your questions is invaluable.
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May 2023 by The D
Great store, knowledgeable staff, awesome selection. If you've never been here before, leave your wallet in the truck for at least 30mins... Support our local CO store if you can!
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May 2023 by Doug Durrant
The staff have been very open to discussing options. Very quick to pack and ship purchases. A wide selection of gear available.
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May 2023 by Donald Gallegos
The people in the store will answer your questions regardless if you are buying g or not...they are regular hams!
