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December 2022 by Quentin Hall
They will put you on hold multiple times I am now traumatized from there neglect idk if there high on some pot but a work place is no place to goof off
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December 2022 by Call of Duty mvp1
They put me on hold phone I call back 45 minutes later this place does it again this time for 7 min really angered me
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July 2022 by Jerry Kudla
If you are delivering here, don’t bother showing up until after 8:00 AM.
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March 2022 by Scott Lewis
Guys were friendly enough at the desk, but they made a mistake and then ended up charging ME for it.I was sent to get a specific type of product, but their guys mistakenly gave me the wrong size, unbeknownst to me. My crew complained about the wrong size, but said they would make it work. Then I got a call the next day from Whitecap saying the product they mistakenly gave me actually cost more money, and that I needed to pay for that. I explained that if it was their mistake then they should cover the additional cost. He said no. After a little back and forth I agreed to pay the extra cost.It wasn’t a ton more…but the principle of the whole thing rubbed me the wrong way. That’s customer service 101.
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March 2021 by Jason Duncan
Awesome place and great staff. Had what I needed and at a good price.
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December 2020 by Richard Douglas
Good service great deals
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November 2020 by Jose Suazo
Great customer service huge selection on all construction materials.
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August 2020 by Chris Mills
Poor service. Front counter and yard. Wait time is ridiculous
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July 2020 by Ignacio Fernandez
I've been in construction over 20 years and White Cap is one of my most reliable suppliers. The sales people that I personally deal with have plenty of knowledge to make my purchases smooth. Orders are setup for prompt delivery, and will calls are a breeze.
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July 2020 by Roman Castro
I stood at order desk in front of employee at his desk. Never asked if I needed help. Just left.
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June 2020 by Michelle Webb
Wasn't there
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September 2019 by Lauren Rice
We arrived to unload about 8:30 am.. .very nice staff....we were ready to leave in an hour!!
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August 2019 by Javier Mancha
Weak customer service. Slow to answer call. Service is quick. Prices are reasonable.
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April 2019 by Jose Cresencio
Pre ordered products may be delayed by communication problems.
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February 2019 by Fred Roland
Great service and great selection
