Hertz Car Rental at Denver International Airport offers a diverse selection of vehicles, including luxury cars, sports cars, SUVs, electric vehicles, vans, and trucks. The rental process is generally described as quick and efficient, with easy access to the rental location. Customers appreciate the helpful staff, particularly noting the dedication of employees like Dave, who has been with Hertz for 46 years. Many reviews highlight positive experiences with clean, well-maintained vehicles, with one customer expressing satisfaction with their Chevy Equinox rental. However, some issues have been reported. Customers experienced delays due to long lines and a lack of shuttle availability, which can lead to frustration. There were also concerns about the car return process, which was described as unclear, resulting in lost time. In one instance, a computer outage affected the check-out process, but Hertz addressed the situation, leading to a positive experience later. Overall, Hertz Car Rental in Denver provides a variety of vehicles and friendly service but may need to improve its shuttle and return procedures to better accommodate the high volume of customers.
The car that the customer service selected is good even not model that I wanted. But car interior and exterior is good. Is a recommended car rental company.
October 2025
Ease of rental, quality car and helpful staff. Phew! Grateful
October 2025
Great experience with my rental, including a quick pick-up and check-out, topped off by one of the shuttle drivers, Laye, who went above and beyond to help me retrieve an item I left behind in my car.
