-
April 2024 by Danielle
Marlen was truly wonderful! She helped us figure out some notable issues and got us on the right track. Really appreciate her patience and clarity. I’d highly recommend her.
-
February 2024 by Isaac Schilling
I have been using H&R Block for years at multiple locations. They are super helpful and fast. I highly recommend them.
-
May 2023 by Neil Poulin
Haven't heard back from my "Tax Pro" in a month. I couldn't get a meeting on the books to meet with them prior to the tax deadline and as a result missed the filing deadline. There were mistakes on my return. I've sent several messages and absolutely no response. I was told today that my person was a "seasonal worker" so I suspect that she no longer is working here. No message telling me that my taxes would no longer be worked on.I went to another company to help me with my taxes, and they found a larger refund. Overall, this experience with HR Block was a disaster.
-
April 2023 by Jill Groseclose
Worth the fee to get my taxes done by competent professional
-
March 2023 by Ashley Davis
My spouse has not been able to sign their taxes via the link that was sent to them. I called the office and was promised a call back for two days straight which I never received. So Finally my wife goes into the office and waits for a half hour for them to tell her that they will resend it and to try again. Of course it doesn't work. I call the number listed for tech support and was on the phone with them for 45 min, transferred to 4 different people and finally told that I need to get ahold of the tax pro who assisted me. I call the office again and they tell me she is only there 2 days a week. I tell them that is not going to work for me and that they need to get this issue resolved immediately. I asked them to escalate my issue to the manager and of course I was told I will get another call back. It's been over a week now and I should be receiving my tax refund soon but instead, I cant even file because your system does not work and the employees refuse to help me. Almost 2 weeks later now and my spouse and I have to go into their office for the 3rd time now because the person that assisted us was there for once. We go in to sign and I explain the issues that I have been having and tell her that I have been using h & r block for 16 years now and because of their office, I will never be using them again. I got no discount for them stalling my return for two weeks. Instead they said, well we don't have to file for you if you dont want us to. My response was that it's too late now to go elsewhere. If you guys would have told me upfront that it was going to take weeks then I definitely would have went somewhere else. The employees at this office are rude, incompetent and do not communicate with each other. Do not go here if you want your tax refund anytime soon.
-
March 2023 by Khadijha Cofield
If I could give this place zero stars I would I got my taxes done by Rosalva Casillas and each year I am unhappy with the outcome every year I seem to be getting less back but there has been no changes for this to happen I don’t understand and I don’t feel like my taxes were filed correctly. Now it’s too late and I was counting on my taxes for maternity leave
-
August 2022 by Latrice Grove
I Love working with Linda
-
August 2022 by Taryn T
Frank was great to work with.
-
August 2022 by Rachel the pretty girl Myres
Linda was very helpful and patient.
-
August 2022 by Makia Milton
It was Pricey...
-
August 2022 by luis linares
Very good and reliable service
-
August 2022 by James Joyce
The help
-
August 2022 by Abria Bonner
Easy to do
-
April 2022 by Marq W
This year was my first time dropping off and the staff made me feel comfortable with the process also they have excellent customer service.
-
April 2022 by Tania Yuriria
I called to make an appointment today and yes we are a few days away from the deadline but i was asked in a really rude voice, why did i wait till the last minute to try to get an appointment. I told her i was sorry i bother her. so rude
