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February 2024 by Brandon Wiser
Tom and Shelby were great! Shelby got me in and was efficient and Tom was super cool and helped me know what to do to save money for next year
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August 2023 by Cree Williams
Had no answer mafe me make q trip for no reason
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March 2023 by Casey D.
I had a great experience with some complex tax issues. Cynthia Mabon is a Master Tax Advisor. Great at her job and very nice!
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March 2023 by Sean OBrien
Great experience here with Thomas helping file my taxes. They really went above and beyond with good advice for the coming years and how to maximize my returns, etc! Will be a H&R Block customer from now on (I have done my taxes myself each year prior, just got to be too much). Well worth the $
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March 2023 by Google user
Great experience here with Thomas helping file my taxes. They really went above and beyond with good advice for the coming years and how to maximize my returns, etc! Will be a H\\u0026R Block customer from now on (I have done my taxes myself each year prior, just got to be too much). Well worth the $
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April 2022 by Jaye Kaye
Was taken care of in tight situation getting taxes complete
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April 2022 by John K
Thomas Z. was awesome. Incredibly helpful in making sure I saved as much as possible, and that my back was covered in multiple states. I had a weird 2020 and knew it was going to be a bit complicated. Really appreciate him taking the time to explain everything he was doing, and the why behind it. Extra points for seeing me first thing in the morning (somehow my appointment got scheduled before they opened and he was more than accommodating at 8AM).Really appreciate Thomas Z's and H&R's help this tax season!
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April 2022 by Raynelle Rino
Received the most return I've ever gotten from a tax preparer. Process was seamless
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February 2022 by Jeannie Morris
Because h&r block has been good with my taxes when I've done them I would go there next year and I would recommend them to other people if that's where they go to get their taxes or not
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June 2021 by Jana McSwain
My tax expert, Thomas, was great! He was so friendly, straight forward, and professional. He was efficient, quick, and personable. So important to me because filing my taxes is a super stressful ordeal for me. Thank you, Thomas!
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June 2021 by Ron Howard
I was told one price when we started & Paid another price before I left.
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May 2021 by J. R. D.
Norma Valenzuela was extremely rude. I had to ask the same question multiple ways for her to understand my questions. I kept having to say let's proceed. She only types with two fingers and the whole thing seemed like a long argument. For example, to get her to tell me new tax laws that applied to me. Truly unprofessional. Do not come here. I'm paying money for you to make recommendations based on the law. She FINALLY admitted she did not know what they were asking about my CA tax return and we reviewed together. Had to tell her to scroll up, etc. Took so long because she had no idea what she was doing. She kept saying most people only know how to do taxes from one state. B******** She kept looking for where to enter the county information and couldn't find it. You just don't know the system don't try to act like it's about race practices. At the end she just was clicking every page. She truly had no idea what she was doing. Not even following the systems directions on what pages. At the end she admitted she didn't know what she was going and I left.
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April 2021 by Laura Schoenfeld
Incorrect quote by more than $100; poor communication. I will never use H&R block again.
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April 2021 by A Klep
DO NOT GO TO THIS OFFICE!! I submitted all of my paperwork which I had done everything myself from Quickbooks for his review. Now it states all over website that there are no hidden fees and they will tell you up front what the cost will be. So I had done all of the work, meaning Victor just had to do a copy/paste. He billed me $478. When I asked why so much he showed me a list of fees that made no since to me at all. So when I asked to explain each fee he would not respond. So I spoke with the office manager to help me understand why such a high fee as I have never been charged this much and all the numbers had been done and she told me to take it up with corporate that it wasn't her problem.
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April 2021 by Drew Kramer
We have done our own taxes online using H&R Block software, and that was fine for a relatively simple year of filing, but if things get at all complex - as they did for us in 2020 - we really need a professional advisor. We've been seeing Tom Zuelke at one of the nearby offices for the last several years, and he's always been great. For our 2020 return, he was particularly helpful - both on the initial visit and with all of the follow-up questions we pestered him about over the following few weeks. Just a great guy. Friendly, funny, super-smart and a consummate professioinal. We owe him a big debt of gratitude.
