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January 2024 by Emperatriz Rojas
Thank you very much Imt, always attentive to everything. As soon as you enter a maintenance request, Jhonatan immediately solves it.
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January 2024 by Keegan Kendrick
The place is fine to live in. But the nonsensical rent rates and greed of this company is astounding. When it was time to renew my lease in 2020 (prime COVID shutdown) I noticed my renew rate was the same as the year before. However, the same units listed online were going for about $200 less a month. I went to the office to request a renewal offer in line with the listed price online (i.e. market value of the unit). They refused to change the renewal rate. I talked to at least 3 staff members including one of the managers. I was told "Corporate never lowers the rate once you pay it". So I was expected to continue to pay my pre-COVID rate during COVID, even when all the prices were lower. After going in circles for days, I had to sign a new lease for a unit across the hall to get the market rate. That's right, rather than just giving me a fair renewal rate, I had to move to the exact same unit across the hall. They were "generous" enough to not charge me the $300 exchange rate to change units. It was the dumbest, most nonsensical renting experience I've ever had.
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January 2024 by Harold Milko
Excellent attention from the maintenance manager Jhon
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January 2024 by Michelle LaMont Schultz Moss
Technician was knowledgeable and thorough. Thank you.
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December 2023 by K Sym
Miss Kim in the leasing office is amazing! I've been here for four years and so has Kim. She takes a vested interest in the well-being and happiness of her tenets. She is always willing to answer questions and concerns from residents. I truly cannot say enough good things about IMT Cherry Creek, and specifically Kim!
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November 2023 by Barbara Brooks
I just love living here. The team is always attentive, kind and my dog loves 'um. I mean, after all, they bring her a treat every time they need to enter my apartment. Maintenance team member, Clyde ALWAYS has a smile on his face bringing joy to all of us that come in contact with him.
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November 2023 by Celine Rothlo
The staff at IMT cherry creek are beyond helpful in answering any questions I had and were extremely kind. The place itself is beautiful and I am so excited to be a part of the welcoming community.
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November 2023 by Harry Lancaster
Derek was the most helpful leasing agent we spoke with in our entire 6 month search for a place! And after move in, he has continued to make an effort to make our lives easier by looking for a garage closer to our unit and being in contact with us whenever we have had questions. Highly recommend working with him.
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October 2023 by Taylor Roldos
IMT Cherry Creek is easily the best apartment complex I’ve ever lived in. The leasing staff are very friendly and helpful, always greeting me with a smile. IMT does a great job at making sure the grounds are kept clean and maintenance takes care of every issue in a timely manner. Can’t recommend IMT enough!!
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August 2023 by Hannah West
Maintenance team is great. They’re so friendly and helpful. Knocked 2 stars for leasing/management. They are off putting and lazy. They never smile or wave when you see them in the community and always look like they’re miserable. But according to them, they strive for “6 star customer service.” Laughable.The first 2 years we lived here, we had zero complaints. If you were to ask me then, I would have said it was a fantastic place to live. However, they must have changed management/staff because that is not the case anymore.The communication now is poor. When things go wrong in the community, they wait multiple days before giving any sort of update. We’ve had several issues inside our unit in the past year, including a life threatening situation with our heater and had to follow up multiple times before any of the issues were properly resolved.So overall, a great location with a friendly maintenance team, but the last year at IMT has proven your leasing staff can really make or break your living experience.
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August 2023 by Caroline Rivers
The maintenance team of Clyde, Bart and Jonathan were exceptional in helping me get my AC replaced and up and running along with my refrigerator humming to be quieted, if not, completely silent. They are always responsive and respectful, they love on my dog and bring treats so he loves them even more! They take care of two properties and are always busy, but they get to you quickly and are very professional. Thanks to the IMT Maintenance team for all you do when help is needed.
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August 2023 by Jackson Sieber Jr.
Living at IMT Cherry Creek this past year has been very pleasant! My girlfriend and I shared a 2-bed/2-bath apartment. Through out our year in the apartment we were met with timely maintenance when needed. Bart is great and it always there to help out when something needs to be fixed. Unlike previous apartments we have lived in, the grounds are always picked up. This made taking our dogs out much more enjoyable, since we did not have to worry about stepping in dog dropping that were not picked up. The amenities are nice, the best part was having the ability to choose between 2 pools, grills, and gyms. Most communal grills are not fun to cook on because they are left dirty, but we always arrived to clean grills every time we wanted to BBQ. If you are looking for a cute apartment in a great area I would recommend you look into IMT Cherry Creek and ask for Kim. She is the best at helping out with any questions you may have and always greets you with a big smile!
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July 2023 by Anne DeSantis
I lived in IMT cherry creek for 2 years in a townhome style unit. I loved the uniqueness of this floor plan and it truly felt like home. This apartment complex was an absolutely amazing home from start to finish. I am sad I had to move out because of continuing increasing rent prices for the area. The maintenance staff is super friendly and always gets items done in a timely manner. The office staff is also on top of it and I’ve never had issues getting answers quickly. I always felt safe and neighbors were also super polite and friendly. One complaint is there isn’t nearly enough chairs by the pools and the ones they do have are often broken.I wish I could’ve stayed here and would definitely move back.
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July 2023 by Caldwell Huffman
Kirsten in the front office has been one of the most helpful leasing agents I’ve ever worked with! She communicated quickly, patiently, and kindly. The maintenance team, specifically Bart and Clyde, have also been incredibly helpful, responsive, and respectful. This is a great community, and the work the team puts into making it so definitely shows!
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July 2023 by Kayla Fessler
Great community, great place to live. Maintenance is great, all of my requests have always been filled efficiently and within a timely manner. My pup loves getting treats and extra love every day from maintenance as well. Overall, well kept and maintained community, extremely dog and people friendly. Would totally recommend for long term residency.
