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November 2023 by Kiera Lindsay
Very poor service. We switched to a local shredding company that is cheaper, faster, and has better customer service.
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February 2022 by N S
I would not recommend Iron Mountain. For over ten years, we have had several services—shredding, storage, etc. We have done several projects to purge old records, and they can't figure out the billing. They are trying to charge more than the quote and continue to bill for storage when there is nothing left. You will never speak to anyone, and I have been trying to resolve this since September 2021; we are now in February 2022. This organization is very disorganized, and it is clear the employees do not care.
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January 2022 by Adriana DeLoach
Terrible customer service. I have been trying for 2 months to close our account with Iron mountain and receive a quote for our office to pick up our records. The person assigned to our case has every excuse as to why she has been unable to return my call after 4 messages. Toni Rodgers is a terrible representation of customer service. I'm livid this has carried on into the new year. I've asked multiple times to speak with a manager or supervisor which has yet to happen. Needless to say I'm still awaiting a quote after I spoke with several people 12/21/21 Toni and Julie Bennet who pretended to be a supervisor.. Needless to say i"m still waiting for someone to provide mw a quote and return my call.
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November 2021 by Foezinski Brownsta
Good People
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October 2021 by Kathy Best
One of the worst companies I've had the misfortune of working with. Under contract for weekly shredding; they've been a no show-no contact for the past month. When I contacted customer service to inquire, they 'set up a special pick up' one day LATER than our next regularly scheduled pick up. That was two weeks ago - and again, they haven't been back. Their lack of customer service is astounding.
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October 2021 by Emery Gonzalez
Its a warehouse.
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January 2021 by Bernard Ware
Good People
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September 2019 by Dylan Ann
Randy and Lyle of Makespace Denver (formerly Stashable) are excellent movers; fast, professional, and courteous! They handled all of our items with great care and went into detail about how our things would be stored once they reach their facility. Super grateful for their service and highly recommend!
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October 2018 by Mark Jagaciewski
Shining example of a company in moral crisis.
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September 2018 by Randall Mowers
I've been a temp there are for 2 months now and they offered me a job.
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June 2017 by Maria Reynaud
This company is a joke! The most disorganized group with poor customer service. If I could put less than one star, I would. Maria Reynaud Executive Assistant Tulane Transplant Institute New Orleans, LA
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June 2017 by Danielle Bohannan
Good company! Nice people
