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August 2023 by dylan simons
Located directly in the middle of the mall, just a 30 second walk if you keep to the right once you leave the west parking lot elevators.Amazing and huge selection full and markdown price, amazing staff.
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August 2023 by Vegas
It'd be better if they actually had something my wife was interested in... Not everyone likes high waisted jeans, and that all you could find in a decent design. Staff was ehh, ok I guess. I think they just expect you to love everything and not want to put things back. They seemed annoyed by that, which made ut much easier to leave.
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June 2023 by Angie Gallagher
I’m a J. Crew Junkie because their designs and fit are sleek and the fabrics and quality are above the price. I highly recommend their women’s polos - best fit for females.
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June 2023 by Amy Harris
WORST CUSTOMER SERVICE of any of the luxury companies. 30 days to have returns 'processed' when they have closed most of the stores is much to quick. Will never shop with you all again.
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February 2023 by Carmelo Alcantara
Love their preppy basics here, but too pricey for my non-preppy paycheck. So I only come here during after-holiday clearance. This time I got some chinos, corduroy pants, shorts, & socks. Great deals!
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November 2022 by Michael R.
Mostly cheap clothes made in China but priced quite high. Surprising they get away with this.
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August 2022 by Nills B.
One of my favorite stores in the mall. Purchasing online is easier and has more options it seems.
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May 2022 by Chris Dilly
The customer service is excellent. I returned a portion of an online purchase that didn't fit and was able to make an exchange with ease.
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December 2021 by Logan Weaver
Had a horrible experience here today. Came in ready to buy a bunch of gifts for people. My shorts don’t have pockets so I’m carrying phone, wallet, keys, drink, lists, sunglasses — point is, hands are full. I asked the cashier for a little bag to help carry my stuff and the short little manager clearly with some kind of Napoleon complex chimes in abs says it will be 10 cents. I said that’s fine all I have is card though. He very rudely says “then you can’t have one can you?” Just a real j*** for no reason. And good job losing a multi-hundred dollar sale today over 10 cents. ??
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December 2021 by AJ Simmons
Store was organized. Friendly team. Andrea was helpful. Quality goods.
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December 2021 by Ann Berens (anni-b)
Marvelous clothes and lots of cashmere!
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August 2021 by Cissy Schat-Wilk
Gentlemen who assisted me, great customer service.
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June 2021 by Clara Oneill
Beautiful prints, styles, and designs. Very preppy with a flair.
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May 2021 by Greg Wagner
Not this store in particular, but had to rate them somehow. They apparently have an online return policy of 30 days that starts when your order was placed (not even shipped), and must be back in their hands before 30 days is up.You have to guess at how long it might take for them to receive the item?I've never heard of a policy that counts shipping times on BOTH ends against you. Hey guys, cross your fingers the courier doesn't drag their feet getting you your item or returning it. I didn't realize J Crew was a casino where we come to gamble with our money.
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April 2021 by Natalie Guard
Rowdy at the JCrew in Cherry Creek is probably the best sales rep I've ever encountered. He helps me find items that I wouldn't normally think to purchase and it turns out that they were what I was missing from my wardrobe all along. Thank you Rowdy!
