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January 2024 by Benjamin Reyes Jr
Yarn is on sale!!! Project I commissioned is almost finished.
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January 2024 by K M
called to see if a sewing machine is in stock to come purchase. and the voicemail instructed me to send my questions in an email. so i wont be buying from this store.
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January 2024 by J
I'm not sure of her name. I came in to get fabric cut Her custom service is 100%
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December 2023 by Marcia Costa
Nice products
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November 2023 by Tianchu S.
excellent fabric shops with excellent help whenever i needed. Got fabric, yarn, craft needs from this JoAnn in the past few years multiple times and always great. Just went few days ago, clean and nice layout, friendly and knowledgably staffers. Will go again for all my Fabric craft needs!!
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September 2023 by Christi Young
When I was a kid, I only remember sewing things being here. I went for the first time in probably 40 years and they have so much more than I remember! It was an experience. I will definitely shop here again.
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September 2023 by Thomas Riggle
Great selection and prices. The staff were very helpful.
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September 2023 by D
Like other reviews mention, the manager was unnecessarily rude to other customers and to me. She was fixing some fabric in an aisle, and I asked if I could ask her a question. She just rolled her eyes and stared at me. Elizabeth, the cashier, was super friendly and helpful, but yikes, the manager. I would not come back to this location.
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July 2023 by ୨୧
Customer service seems to be hypothetical at this location. We came today to buy fabric from the store, and we asked the cashier, Aubrey, to cut the fabric in half. Instead of explaining that in order for the fabric to be cut, we had to pay then and there, she gave an unnecessary attitude, throwing the scissors around in anger. When we asked for the manager, we were informed that she was the manager. We asked for the customer service number to complain, yet another cashier said the number on the receipt was the customer service number. This number was the store phone number. We have previously shopped at a different location and had never experienced something like this before. We will not be coming to this location again. I would rate the experience zero stars, but one star is required. That manager needs better training at decorum, and costumer service.
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July 2023 by John Hopper
The customer service in this establishment is non-existent, and the behavior displayed by Aubrey is completely unacceptable. She showed no regard or respect towards us and made no effort to assist us. It is truly baffling why she would behave in such a disrespectful manner. I strongly advise against visiting this location.
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July 2023 by Emily Duzs
Brittni was super helpful! I needed beads to make bracelets for the Eras tour and she went in the back and found some for me. Thank you!
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July 2023 by A A.
the joann's near to my house is in such disarray it is hard to shop there, to find anything easily. The joann's at this other location I went to, is no better. First of all, let me say the staff are not at fault, even though there are very few of them, but a couple dont know the stock or where things are located when one asks. Staff appears to not be well trained in inventory knowledge, but they are doing the best they can. I suggest the two stores [in one week] are in part a prob with being understaffed, perhaps because of low pay or no bennies or whatever. But much of the shelf stock is in disarray, with several full aisles w an overage of Halloween stuff -[yes in july]- and spare to none of crafting supplies that ought be USUAL and aplenty. Many shelves empty. Spare on tools for jewelry and scrapbooking. A whole aisle of very expensive Cricut, but no mid range or lower prices for crafting with paper, vinyl, etc. Clearance aisle is a mess, hasnt been sorted looks like for weeks. The bead strings aisle is same, in such disarray. This is an upper management issue at the regional level . Wd suggest that because of disarray, understaffing and shoddy display and messes not tidied up, that Joann may go out of business.
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June 2023 by Elizabeth
This store has a very large fabric section, and the yarn choices were great too.
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April 2023 by A Google User
I came in to get yarn and I wasn't super impressed with the selection.. but the store felt very messy and not very clean..it doesn't seem like its stocked very well.. but its alright for what it is. As if right now hobby lobby has been the best selection for yarn if v the craft stores I've been too
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March 2023 by Jimmy Blann
Cut me up Some red velvet.staff was great about it. Canvases are 70% off March 5th 2023