-
February 2024 by Victoria P.
I singed up with this bank under the impression i had a promotion of $300 and a free Avs jersey i have not yet seen the money hit my account nor have i seen any jersey show up at my door step. they sent ym debt card to an old address that was already verified as a no good address i gave them my new address and still managed to get it wrong. then they sent the card to the branch which then still managed to get lost but them i made it very clear this was not acceptable so i get a call saying oh your card just arrived how that was possible when they first said it was lost. I went through the drive through and sat there for 10 min press the button sent my ID everything no one person bothered to help me so i had to go around and go inside where they all made it seem as if i didn't wait long enough and they was getting to me mind you that there was 3 workers and one person in side so idk what or why i could not get help in the drive through. I would advise everyone to stay away
-
February 2024 by Nvule B.
If possible I wouldn't even give em a single star. If at all avoid going to this location in general "keybank 12101 E Dartmouth ave". They ripped me off. I went to the atm and got some money out of it and what I got was half ripped bills. I got a receipt saying to go and collect my money from the bank and they wouldn't refund me the money and they called the cops to kick me out. I dont even know if they racist but the employes didnt bother to help. If you love your money I advise not to open an account with them fuckers
-
October 2023 by Yuriy S.
I was scammed. I have lost $28000 Keybank charge it back to me. In no time to respond. Scammed second time
-
September 2023 by Matt Mulder
They wouldn't open the front door. 3pm 9/19/23
-
September 2023 by Dennis Perry
They never answer the phone and they never call you back bad business
-
July 2023 by david jackson
I've been trying to close my account for a week....Every time I go to this branch the female teller comes up with some new kind of BS!!!! WORST customer service EVER!!!!
-
April 2023 by Michael Soller
This location is the best. Isaac, I can’t say enough good things about him. Even though I was there about two hours we got everything resolved. I had a nice conversation with him. This will be the only branch I go to from now on even if I have to drive across town. Il I even look forward to my next time going there.
-
April 2023 by Larry L.
Find another bank. This Hass to be the worst Bank I've ever experienced. I close my accounts nothing but problems.
-
January 2023 by Francis Roces
I have been banking with Key bank for a few years now. My experience has been very good! The staff are helpful, informative and friendly! This is one of the branches I always go to!
-
December 2022 by Meg Hennessy
The people that work at this place clearly have some deep rooted self esteem issues. If you want to be treated like an actual human I recommend going to a different location.
-
November 2022 by Philip Krynicki
I had a very negative experience overall with this bank. I came in after receiving a mail offer to get a $400 bonus when opening a new checking account, and an associate named Vanessa did not put the code in properly when opening the account. The manager, Esteban, said that he would correct this problem and give this $400 bonus after going through all the trouble of opening a second account and changing direct deposit again at my job. This problem was never resolved and I never received the proper bonus.
-
November 2022 by Brian S.
Key banks atm machine took my debit card and then wouldn't release it. Key bank then took it out and shredded it. Great f ing work key bank. Fix your atm jerks
-
October 2022 by Eric Frickey
Deposited cash to open an account. They immediately put a fraud hold on it. It has been 3 weeks and I have never been able to use or withdraw my money. This bank is a scam.
-
September 2022 by Ned Kelley
Deposited cash to open an account. They immediately put a fraud hold on it. It has been 3 weeks and I have never been able to use or withdraw my money. This bank is a scam.
-
June 2022 by James P.
This should have gotten zero stars but it won't allow that rating. If you are a customer in the Denver area close your account immediately. Mattress offers better interest rates, far less fees.