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April 2024 by Marna Swakid
I called at 12:30MST about a script and I had never dealt with someone so rude on the phone. She wouldn’t let me talk and when I tried to say thank you bye she hung up on me and cut me off multiple times. Seems to hate her job will never go back. Always a terrible experience and horrible customer service and communication about scripts
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February 2024 by e
GOOD LUCK!! This is a review of how Kroger pharmacies handle their stock and communication about prescription availability, not the employees themselves (though I did get four different answers to the same question from four different people over the course of five days, so that’s a factor as well, I guess). I have been without a very necessary medication for five days now. Each day, the app tells me it will be “ready today at x-time-of-day” despite it being out of stock entirely. I was told they were getting a shipment in on Monday (today is Thursday) & that they put me into the “fill upon arrival” queue, but to call that afternoon “just in case”. So, I called as directed & was told “we don’t know our delivery schedule, call back tomorrow”. Five days of that & apparently no one has a single straight answer for me. With eighteen years of customer service under my belt, I know full well when I’m getting a “just tell them you don’t know” response and that’s what getting a script filled with this pharmacy is like every month come refill time…so, yeah. GOOD LUCK.
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October 2023 by Cole Young
Came here because they are listed as the cheapest price on GoodRX but they refused to accept it, saying if it doesn't make them money they don't take GoodRX.
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October 2023 by Claire Orner
Staff is always helpful, and usually very friendly and kind- seems like everyone in there is always working very hard to keep up with the work and good customer service.
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September 2023 by Lily V.
Worst customer service. Short on staff and double charged me on several items. Waited in line for 20 minutes in customer service just to get it corrected and my money back. These place is awful shop somewhere else. They also have one customer service person. Sucks!
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September 2023 by William Hendley
After fighting with Walgreens for hours and then switching to this pharmacy I’ve had the best experience with them. Every single person here treats you with respect, dignity and is genuinely an alright human. They’ve done really well by me and I’m happy that they’re my pharmacy
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April 2023 by Tamara Saad
I wouldn’t go anywhere else anymore if emu medication! I used to go for years to the Walgreens across from this KS pharmacy, up until one day Walgreens staff wanted to over charge me for medication saying it needed my doctor’s authorization . I called the doctor, it was already authorized. My doc advised me to try another pharmacy, which I did! I asked king soopers pharmacy if they can run it. David, an amazing assistant at the pharmacy, helped me run the medication immediately Without any issues, and saved me from the agony of being in pain for days till the medication gets “approved” as per Walgreens’s Employees! David gives the most personalized assistance ever, remember me every time I refill a medication and answers all my questions! I am not refilling my meds anywhere else by here thanks to their amazing pharmacy personnel!
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December 2022 by Analise O'Dea
I had previously been using Walgreens (1111 S Colorado) and occasionally the one on Evans. Before that I tried Safeway on Colorado. Miserable experiences all around. I went here for my flu shot/booster and they were phenomenal. This is a tough time to work anywhere let alone a pharmacy so I was giving Walgreens a few extra chances. So happy I found KS! Picked up an Rx today with no issues. I pass multiple pharmacies to come here and I would highly recommend them.
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December 2022 by J Loren
They are a little understaffed so lines and waits can be long
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December 2022 by Stephen Randall
I find these nice folks to be very knowledgeable and helpful. (And super patient if they have to deal with me) :)
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October 2022 by Susan Jones
The pharmacy staff were very friendly and helpful even though they were short staffed. Thank you for your professionalism.
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June 2022 by Maythem Abdelmunem
Great people, highly recommended
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March 2022 by NewGoldStandard
I may have just caught a few people on a bad day, but it was enough. I'll not return.
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September 2021 by Nicole Sarubin
I needed a pet medication for my dog, and I called around to every other pharmacy. Walmart was rude, cvs seemed confused at the request, but this pharmacy was incredibly helpful and affordable.
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September 2021 by Jason Trimmer
Great experience! Almerida was super helpful, efficient, and friendly!