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April 2024 by Vanessa B.
I like King Soopers, good selection of food, veg and fruit always fresh. The only negative is sometimes the store seems to be a bit understaffed.
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March 2024 by Daniel H.
Foods not as fresh, no wet floor signs. Saw clear soap on the ground spilled, nearly slipped over it. Told manager, manager told me to get bent.
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March 2024 by Logan Z.
I went to buy 2 percent milk, when I went to the milk spot there was NO TWO PERCENT MILK and I was very upset because I had. family to feed and I also like to put those in my latte. have more milk. 1 star.
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February 2024 by BustedMocha
There has not been hand baskets for 2 months. This is a grocery store??????? How long does it take to purchase more?
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December 2023 by Shane S.
Horrible location. It's always busy but they never have and small carts or hand baskets to shop. I walked around gathering as much as i could carry and made the mistake of getting in an actual line with a cashier. I swear I'm trained better to self checkout than the actual employees. I stood second in line for 5 minutes behind some woman who had to have 2 transactions. One was just 2 damn items. A cashier came on next to my extremely slow lane but I couldn't grab my items to move over. And then the cashier in my lane moves to another checkout with idiot lady and her multiple transactions. I finally just walked out. Horrible customer service unless you basically do everything from start to finish. I see why there are so many self checkout lanes. They either hire idiots or don't train them at all. Of course managers are just standing around doing absolutely nothing.
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December 2023 by A T.
Bait and switch, everytime. Every time I shop at King Soopers, whether its the Cap Hill location or any other one, the prices are frequently different on the shelf than they are at the register. And it's never in the customer's favor. The produce especially rings up wrong all the time! That's not even for the digital coupon stuff, that just for card member items. Their price tags are always misleading as well, with the digital coupon disclaimer somewhere small and tiny. So you see $.99 /lb all big and bright, but they have the digital coupon disclaimer in minuscule font. They do this because they *know* that people are going to miss that digital coupon part and collect the money based on a tricky and misleading tactic. Then, when you catch the wrong price after you've been charged, the customer service person acts like they're doing you a favor to right the wrongs. I've been met with suspicion when I try to mention that I've been overcharged. I am really very tired of it!
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December 2023 by A Hilbert (Queen)
I'm at this King Soopers on a daily basis because it is across the street from my house. Recently I have had the encounters of some of the most rude inconsiderate employees there. They are unhelpful they ignore customers and sit there and talk about nothing of importance. There was a girl that was there and one of the guys who I later found out was a manager announced loudly watch her she's a thief to another employee across the way to where all the other customers could hear and then stared at the girl. The other lady stopped me after checking out accusing me of stealing something when I was there on an instacart order and made me show her the receipts for both my orders. If they were just open check stands they wouldn't have to worry about people stealing in self-checkout but also if she had been paying any attention she would have seen me scan all of my items instead of being by the register with her back turned to everyone until I walked out. Except for when it's absolutely necessary I won't be returning to the store I'll be going to the one that's much much nicer and the people are much friendlier on leetsdale and cherry.
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December 2023 by Ryan M.
This King soopers at 9th and corona has a lot of great hard working employees, but at night time the last hour of being open it becomes a comedy show. They tell you how many minutes they are open every 35 seconds for the entire hour. Normally I just laugh because there's like 10 people in the store and we are all there to pick up one or two things and head out in 5 mins or less. However tonight was the first time I got there 18 mins before they close at 11pm and the doors were locked. Had to wait three minutes in the 21 degree weather for some people to be let out by the employee with the half mullet and glasses to begrudgingly let me in and say hurry up we're closing. I have worked in hospitality for 20 years so I know that it sucks when it's late and you want to go home, but try working at a bar till 2am closing where you can't lock the doors and it takes 1-2 hours of work afterwards and get back to me about locking your doors before you're closed at 11pm. If your hours say open you can't lock your doors and waste people's time. I would think especially not at a corporation owned chain, but who knows these days! Ps- also if something is out of stock on the shelves here it won't be restocked again until they are closed and the night time crew stock the shelves for the next day. Good luck asking if anyone will get you anything out of the back lmao...
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November 2023 by Ivett M.
This message is for all those people whom I just hear complains about no carts.Okay for a reason they don't have carts not sure if you seen all those homeless people taking carts from everywhere. There is no more respect in this world lots of grocery stores have been worsen because of vandalism and because of that we can't have good stuff anymore! So learn to deal with it! As well as the plastic bags besides trying to be good for the World I am sure they took them off too because you just see them everywhere in the streets specifically in Denver, trash everywhere and specially plastic bags! And lastly the service could be better but people make employees the way they are! You see them miserable think how many people go and complain and yell at them there is no such thing anymore about a simple "thank you" or a simple "have a blessed day"! Everything is just about complains and Karen's! So understand them too!
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November 2023 by Holly Golightly
Repeat smoke breaks by security guard at front entrance last night -caught three within minutes. People with disabilities, the elderly and children do not matter to these store employees. There are more photos like this. I guess they want a call from Americans with disabilities to remind them.
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November 2023 by Melanie
The main reason for my 1 star is the building and parking lot. The lot is rough, and doesn't feel safe. They do have security and police patroling from time to time, but the area has just gotten bad. I didn't think it could get worse, but it has.
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October 2023 by Jenny Rodriguez
Lady at money services was half way done helping Spanish speaking customers when she all of a sudden told them she was closed and would be back in 15 minutes (while already helping them)! We were going to wait the 15 minutes since that’s all we came for. She noticed that we were there and told us the same she told the men she was already helping we nodded our heads and said okay. She then decided to raise her voice and say the same thing again. We told her that we understood. She assumed that we didn’t understand English and told the men to translate for us when we had already said we understood. She then decided to put up 5 fingers 3 times to say she was closed for 15 min. We had said many times we understood and decided to just walk away.
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October 2023 by Carlos Sierra (Kruzcito)
It's CSR were not rude but short when we asked if they could open a lane cause we had to much groceries. Other then that the place was clean and spotless so it wasn't bad just maybe a few bad days working at the same time.
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October 2023 by Bev Kretz
The worst customer service of any King Soopers I've ever been in. Today at 6 o'clock there was no one at the service desk because the person was on a 30 minute break. There's no back up people this is ridiculous. I will never stop in there again and I don't wanna even give it one star it deserves not even a point of a star.
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September 2023 by Alex Martinez
Worked here for over a year and I wouldn’t recommend ANYONE shop here at all. There is better locations. This store and its management are very shady. There is probably 2 employees who are actually useful and helpful when it comes to customer service. The rest just hate their job and are too miserable to smile at a customer