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March 2024 by Santanna Ortiz
Talk about unprofessional! Took almost 24hours for them to fix my breaks. I was asked to keep my car there over night as someone forgot to purchase the parts needed to fix my car. I never received a phone call or an update from them. I had to personally call or go into the store in person to figure out what was going on. 0/10 for these guys. Not to mention the store employee who crawled over my car interior to get into the driver seat.
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March 2024 by Michael Wilson
Always great service. Never a problem and good prices. This is my tire shop
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March 2024 by Tresa Baca
I am so very Thank for for Brian and his team over at this particular location. I had my front and rear struts done at a different location. I was still having issues with a wobble and the alignment. I took it back to that location on three separate occasions and they kept telling me it was fine no problems, stated that by breaks and rotors were completely fine. I was fed up after taking it back the third time and still being told that there was no issue. I had a nervous break down at the 20th and Federal location and they we awesome, 1st thing Brian said was lets go for test drive to see if her could replicate the issue. We went on the test drive and he felt what I was feeling immediately. Come to find out my rear Rotors where trashed, they could not even resurface them. (I was super frustrated because every time I took it back to the other location they would tell me my rotors and breaks were fine. I came to the conclusion that they never even looked at my rear rotors if they were in that bad of shape.) Brian and his team took great care of me by making sure that the problem was fixed and now my car drives great! They made my day! I appreciate people that take pride in there work and craft and go above and beyond to help their customers! Thank you Brian and the rest of the team you made this ladies DAY! Ill be back for all my services!! Thank you again!
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March 2024 by James Read
Ok, here's why I love this Les Schwab location. First, fixed a flat on my van - FOR FREE! ??Next, came in again and they rotated my tires - FOR FREE! Additionally, I was doing some work for my company in the area and when I stopped in to use the bathroom, they never hassled me...EVER! Nice work!?
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March 2024 by James Nichols
Took my Jeep in for tire balance and alignment on 2-26-24 the 2 workers working on my vehicle Mitchel and didn't get the other workers name very honest told n showed me I didn't need alignment was already maxed out after they balance my tires didn't charge me could have lied and said they did the work, explained in detail and showed me underneath my vehicle! Will be coming back as a loyal customer! Recommend if u need a hard,honest mechanic! Saved me over $250 thank u very much!!! This location I'm specifically talking about is located 2001 Federal Blvd Denver Colorado HIGHLY RECOMMEND!
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February 2024 by Shannon Coyle
Wonderful customer service & very helpful!
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February 2024 by Sam S
Brought my car in for a tire rotation, flat repair, and oil change. They didnt rotate my tires, and I know because the tire they patched was in the same place when it blew out on the highway and almost killed me. I wonder if they even changed my oil at this point. Thanks for almost totalling my car, and charging me 100$ and 2 hours of my life in the process for nothing.
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February 2024 by Kristian Reynolds
I had a flat and pulled in. I had my 2 year old with me. They were busy, but they got me done in a timely manner still. Big thanks to this company. Always reliable and quality service.
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February 2024 by Meagen
I will start off with the positive. I made an appointment at 8am and my vehicle was ready in an hour. The service was quick. Checkin was quick. My new A/T tires are beefy and I’m looking forward to testing them out in the snow and on dirt roads. I also like the 65k mile warranty.Now the negative. Upon picking up my vehicle, I noticed dark scuffs and new scratches all over my rims. I brought the vehicle back in (10 min after picking it up) and was immediately told this is curb rash and not their doing. I was also told any curb rash could pick up the black from their machines. They refused to see the new scuffs or understand that I received my vehicle back in worse looking condition than I arrived in.You can see by the video and photos, the new scratches (bright silver) line up with the scuff on the actual new tire. These scuffs are obviously not curb rash based on the angle. You can also see the black nast they left behind. Again, they refused to acknowledge any doing on their part. There was not even an offer to clean up or buff out the black marks they admitted happens from their machine.I’m also curious why brand new tires, the tire itself, is so scuffed ?I suggest anyone dropping vehicles off to take before photos. Had I done that, I wouldn’t be told all this was my doing. CYA at this location.
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January 2024 by Well Hello Travel
Got a flat on 25 going south. Barley made it there, and they got us in and out within a couple of hours, despite how busy they already were. Figured out our warranty stuff and got a surprising discount because of that. Great service. Will go back!! Thanks, Stance, for your help and knowledge with the other tires as well. You were a great help.B²
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January 2024 by Nick Wellner
I can’t recommend Les Schwab highly enough. Taking your car in for regular service is a bit like a trip to the doctor in that you don’t know if the diagnosis will be good or bad. Even when the team has to deliver bad news about the health of my car, I know I can count on them to do a great job in fixing the issue and deliver an exceptional customer experience along the way . A special shout-out to Brian who always goes above and beyond the call of duty!!
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January 2024 by sean murphy
Excellent customer service, thank you Linda!
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January 2024 by Chelsie Blaxton
I had a screw in my tire and they fixed it for free in under 30 minutes, without an appointment. And, they were so nice!
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January 2024 by Jeremy Olken
Normally don’t leave reviews but the outstanding service that Les Schwab displayed today deserves one. Dropped my car off in the morning with no appointment, they identified that there was an issue with the valve on one of my tires, fixed it at no cost all within a few hours. Have definitely earned any future business I need done!
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December 2023 by Rachel Weldy
I took my car in today for a pre travel safety check. I told the girl at the front I was driving a long distance. I get there to pick up my car and apparently my brakes needed replacing. Considering it was a pre-travel safety check they should have called me and done the right thing and offered to replace them before my today. But it sounds like they just didn’t feel like doing it… clients safety should be #1. So now I have to risk driving to Dallas with at risk brakes based on the report without and option in Denver. What’s the point in a pre-safety check to just tell me my brakes need replacing and putting your clients at risk driving. They were nice but obviously not willing to help with my obvious concerns.
