Lululemon, founded in Vancouver, BC in 1998, has grown to become a global brand known for its technical yoga and running apparel. The company's mission is to create products that help people live longer, healthier, and more fun lives. Lululemon stores have strong ties to their local communities and generally provide great customer service, with staff described as friendly, helpful, and patient in assisting customers. However, experiences can vary, with some staff members being less attentive. Overall, Lululemon is praised for its quality products and the exceptional service provided at many of its locations.
It’s lulu, you know the product, it’s the staff in here that are unpredictable. One was so friendly and helpful, and another looked right at me trying to ask a question and just walked away. If you know what you want/need, it’s fine, but if you have questions, go to the one in Park Meadows, better staff.
April 2025
Consistently great service, but today Shaheen went above and beyond to help me with an overly complex return (that was my own fault). Sincerely appreciated!
November 2024
Nick was great and patient and helped us find a great pair of ABC slim fit trousers. We needed to try few pairs before we found the right fit. Awesome guy and what a gem.