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March 2024 by Julie Cadwell
Hard to schedule within a few weeks, but great facials and good massages .
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March 2024 by Andrea Patterson
Massage therapist are nice but just ok. Other locations have better skilled employees.Front desk is always on their phone, and are really young highschool students that are just not ready for a job.I got a massage and heard the supervisor and the front desk clerk gossip the entire time from my room.Oh, and they keep charging my incorrect credit card on file no matter how many times i tell them the correct one. These people are just in a nice area but dont know what they are doing.
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March 2024 by Charles
I thought it would be a nice treat to get myself the monthly massage service for my birthday. What a terrible mistake and frustrating experience this has been. I’ve been paying 85 bucks a month for almost a year (you can’t just cancel the monthly service) and only been able to successfully book and receive 2 massages. This place is absolute trash and a total waste of money. They never have appointments (even though you pay monthly for their schedule that can’t handle monthly massages). So you think “maybe if I book months in advance I’ll actually get a massage” …just for them to cancel last minute when their therapist calls in or quits. Save yourself the thousand buck trap of a contract and go somewhere else. I’m so disappointed with myself for how much money has been wasted on this place
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March 2024 by Laura Brinkman
Save your money and go elsewhere! $150.00 for a 35 minute microdermabrasion. So not worth it!!
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January 2024 by Matt Logston
How do you not call your clients that have booked appointments to let them know that you are closed for a water main break? How does this happen… Having a voicemail speaking about being closed due to the water main break is completely different than taking the time and courtesy to call your paying clients to let them know that you are closed. Instead, we have to spend the time driving, parking and walking to the front door to find out. You have lost a 10 year+ customer. Customer Service 101
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January 2024 by braden colip
Horrible customer service. They canceled my appointment an hour before and when I called them they were rude and didn't offer another massage day of or reimbursement for the inconvenience. I would choose other locations and avoid this one at all costs.
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January 2024 by Carrie Zwisler
I’ve had several facials and treatments with Tina and she is phenomenal. She is so knowledgeable, has amazing technique, and is incredibly helpful. Tina took the time to understand my skin regimen and budget (low) and made really helpful recommendations that were both affordable and targeted to treat some of my skin concerns. I highly recommend going to Tina!
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January 2024 by Jaelynn Rodriguez
Angg was very helpful in helping me when I went in for my first time!
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December 2023 by Theodore Choudek
7pm on a Friday, they're still supposed to be open... doors are locked and lights are off but I can clearly see the girl behind the desk. I knock and she barely looked up from her phone to see me, with no acknowledgement she goes right back to scrolling on her phone. I called 3 times and watched her ignore the ringing phone. Tried leaving a voicemail on the 3rd attempt and she ended the call as soon as I started speaking. The rude entitlement and audacity is bewildering. Whoever's daughter that is should take her off the payroll.
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November 2023 by Sarah Drake
If you’re going to get a facial here it HAS to be with Tina. I swear my skin hasn’t felt or looked this good in years- she is also very attentive and kind. Highly recommend!!
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November 2023 by Logan Vaughan
Don’t support this business!! they pulled my groin during a stretch session and have been awful to deal with! very bureaucratic and unhelpful.
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November 2023 by Chelsey Meise
I had a great experience here. The front desk people were kind and my massage therapist, Fiona, did a wonderful job. The environment is clean and relaxing.
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November 2023 by Steve Hulac
This is a shady business.We signed up for a 6 month subscription that ended up being indefinite, which was a surprise to us.They’ve raised the monthly premium twice, and continue to charge us months after we’ve filed cancellation paperwork. We even changed our credit card number, but they have somehow found a way around that.The masseuses may be friendly and effective, but the business practices here are shady and border on fraudulent.
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September 2023 by Maria Tsyganok
Great service! Great people!I had the pleasure of meeting Aliyah at the front desk and I can truly say she’s really good at what she does! Very helpful and kind!I will continue to keep coming back for services here!Would give her 10 stars if I could!
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September 2023 by malakai her
I had a appt today at 1 and was not notified the girl at the front desk said there was a text sent saying the therapist would not be in. There was no message sent to me. I seen the email that was sent 6hrs ago. It is now 508pm. I don't understand how I have to give a 24hour notice but was only given a hour when I did finally get the Email. The girl at the desk gave the impression she could care less.
