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February 2025 by June Chamberlain
The "manager" as of 1/25/25, tried to take an extra 5.00$ from me,because he didn't have change. SMH....never going there again!!! And says to me, next time you come bring someone with you so I can explain to you your bill, because you are not obviously understanding..... I didn't even want to give the one star rating!!!
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January 2025 by STILL HERE
Poor customer service ,rude and disrespectful not wanting to do there job horrible time I will not go there ever again
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December 2024 by Sheldon Norman
I went in to have my phone number from another carrier switched over to a T-Mobile/Metro PCS compatible phone that I was given. I learned that the account had been locked on that phone. I didn't know what to do.
Daisy stepped in and showed me a few options that were right in my price range! I even ended up grabbing a phone that was an upgrade to the one I was trying to activate!
Bottom line - Daisy and her associates really take the time to take care of their customers. Although I live across town, this is my store! Thank you.
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October 2024 by Clara osmara
Thank you for solving our problem, I am grateful to Brenda for excellent treatment, 👌
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June 2024 by Olga Sanchez
I love going there the people always have a smile
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May 2024 by Leland Harris
Dania Ayala did an amazing job with setting my phone up!
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April 2024 by David Galvan
Sales rep santiago help us to get a great deal in our account. If you need anything with your phone this is the store where you need to go.
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February 2024 by J R
I went in two weeks ago to pay my bill and paid it when I paid it they said it will take a few minutes for it to go in I was like okay. Then my phone started to work what I just now figured out was they changed my plan and now I'm wondering why I paid for the 60.00 plan and I go to the online payment site and it says I'm owe 54.00. It is almost like they stole my money just for a little bit of gain.
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January 2024 by Caleb Eads
Needs better customer incentives
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September 2023 by Janique Alexander
Brenda is terrible she is rude and unprofessional she had me spend 140 nd then tell me she would give me 30 back she had a attitude after she sold me a jacked up phone I will never come here don't waste your money
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September 2023 by Kyle Durham
Took forever and was only customer. Then finally got phone and was walking out noticed my phone couldn't connect or dial. I swear when I went back in some one said "I told you he would notice." Avoid store at all costs. I feel like they were trying to take advantage of being bilingual.
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July 2023 by Richard Keen
its a store.
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June 2023 by Sol Millan
It has bad service, there is a guy I call him, he answers and he hangs up on me. If he doesn't want to do his job well, he better not work.
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June 2023 by Elizabeth Medina - USA
Great costumer service provided by Jose , he deserve a rise . Literally he’s working all the desks at the same time he was very helpful
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April 2023 by Josalyn Isreal
Jeremy, the regional manager was such a helpful guy. He helped me with my tablets and he helped me fix my Internet box so anybody looking for you no good customer service come to MetroPCS on 4000 Colorado Blvd. OK
