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June 2024 by Juan Gutierrez
Good thank you
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August 2023 by Monica Espinoza
Everything went well until I broke my old phone and had to get a new one. Unfortunately the prices were high when trying to upgrade to a better phone
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August 2022 by Santiago Avalis
They take the time to help you. And if they charge what it really is.
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July 2022 by Elicia Dekei
I was tearing up when I went to go activate my phone, literally if they could check the cameras and see my wiping my tears. Today 06/10/22 was an amazing day. I can’t believe I didn’t ask for her name but if you happen to get helped by a lady with long hair with brownish-blonde highlights and it was around 3PM on 06/10/2022 then you’ve been blessed by the kindness she has. I want to thank her for being friendly and dealing with my moms broken grammar and stutter ? I recommend everyone to go the this metro pcs for great deals. I hope she sees this and how much my mom and I appreciate her attitude <3
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June 2022 by w Casillas
Fast service
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February 2022 by Bianca S.
My family and I were assisted by Briana & Omar! These two incredible representatives made our upgrades exciting and smooth. Their customer service was enjoyable and impeccable. They both did a wonder job upgrading 4 phones. They explained our individual offers and walked us through each phones upgrade. They answered all questions and did not make us feel like any of our questions were d*** questions. This location is very clean. All employees were respectful, welcoming and their professionalism was unmatched. Thankful that our FIRST ever experience was a positive and memorable one. We will not go to any other location but this one. Thank you T-Mobile for your exceptional employees- they are truly a wonderful representation of what this company is. The Jones family is thankful and recommended anyone and everyone to experience this store!!
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January 2022 by Dred Scott Phillips
Kind and professional
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January 2022 by Luis Zavala
(Translated by Google) I changed companies, they have very good promotions. They changed all my information.Very kind!(Original)Me cambie de compañía, tienen muy buenas promociones. Me cambiaron toda mi información.Muy amables!
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January 2022 by Humberto Rodríguez
(Translated by Google) They took the time to help me get things done from my phone I travel to the new one, very good customer service.(Original)Se tomaron el tiempo de ayudarme a pasar las cosas de mi teléfono viajo al nuevo, muy buen servicio al cliente.
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October 2021 by Jan M.
I desperately needed a new phone. I was lucky enough to have Daniel help me with the selection and data transfer. He was professional, knowledgeable, patient, and provided absolutely impeccable customer service. This will definitely be my new Metro store. Kudos on this exceptional team member!!!
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October 2021 by Jose fermin Hernández Martínez
Aquí son muy amables, aquí me ayudaron el desorden que en otra tienda me hicieron.Tienen paciencia y cobran lo que es.Muy recomendado!.
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October 2021 by David Avila
(Translated by Google) The girl is very nice and very kind(Original)La muchacha muy simpática y muy amable
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January 2021 by luis alfredo barrientos
(Translated by Google) The girls are patient and help with what one needs.(Original)Las muchachas son pacientes y ayudan en lo que uno necesita.
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December 2020 by Manlio Osorio
Me cambie de Tmobile. Tiene mucha paciencia las chicas y nos ayudaron mucho.
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September 2020 by Jon A.
Didn't appreciate the customer service at all. Just wanted to turn my new phone on. Woman starts asking me whether I did this or that using a bunch of acronyms like ISN, IMEI like I'm a Doogie Houser. All I wanted was somebody to simply tell me how to hook up to the network because those stores keep selling me shitty phones i have to replace, but she tells me to go on the web, this that and the third... here's the thing, your stupid website doesn't allow me to do anything because of a "connection issue" so piss of. Shouldn't be charging a paying customer another $20 for some idiot to punch in a couple numbers. Also, Manager Lady, you're not smart because you spit out a bunch of tech acronyms, you're just arrogant and work at a shitty cell phone store.
