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March 2024 by Pee Bee
Beto gave us The best customer service I have had in years. Really appreciated!!! Customer for life!
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November 2023 by Patricia Mosher
I've never been treated so rudely tell me there's some store fee of $5.00 first off I know what I pay every month I feel as if they're charging some fee to give themselves a tip. I'm sure you make enough money if I'm going to give a tip it's not because I'm forced to. My payday coming up I will be changing phone companies. Your covered up black eye really is a little bit of a concern to. And you really have no pull on telling people where they can or can't pay their bill!!!!!!
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November 2023 by Destiny Love
Great customer service ! I’ll definitely will be returning to this location must be new management! They were patient with me and understood my frustration appreciate the service guys !
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November 2023 by Karla Orantes
Their customer Service is top tier, everyone there is so nice and welcoming and answered all the questions I had.
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November 2023 by Alize Galvan
Quick service & very helpful, customer services is great, jay was so helpful.! I had amazing experience with this company. Thank you.
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November 2023 by Francisco Díaz V .
The employees here are well trained & super nice store easy & fast transactions
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November 2023 by AUGUSTINE J CHON
Under NEW MANAGEMENTGrand OpeningStop by and receive a free gift (car charger) after activation!!!
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November 2023 by JayTheWeirdo
Amazing customer service and the Information they give you on the actual service is very convenient !
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January 2023 by Clay Griffin-Derr
Helped my partner transfer her line from Cricket, Peter was very helpful and patient and they got us set up with a great deal.
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December 2022 by Rosalie Beirne
Says it opened at 9am. At 9:30 no one was there
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June 2022 by Sara Cisneros
I have been a customer for over 2 years. May I add that during those 2 years I never missed a payment bot was I late. Now my phone will not connect to mobile data(network connection). It's a 5G phone and because it doesn't connect I need a new phone. And metro refuses to correct the situation. I don't want FREE anything I just want the phone I paid for to work however METROPCS doesn't agree and refuses to right the situation.
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April 2022 by Giovanni Buenrostro
Came to do a bill payment for my moms line and the girl that helped me was more focused on her baby than to take my bill payment worst service ever bad customer service the other gentleman seems more professional at his job than her. This is not a job for a baby. PLEASE FIND A CHILDCARE FACILITY OR FIND A JOB AT HOME FOR YOU AND YOUR CHILD.
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February 2022 by Liliana B.
I mentioned Marisol once I arrived in the store that I am hearing impaired, and the only way I can use a cell phone is with the streaming compatible feature. We could download the app, and I thought the streaming would go along. It was not the case. The phone does not do streaming to through the hearing aids. I cannot use it. The phone I upgraded for $223 from is not compatible. I returned the following day. I was charged once again for reconnecting my old phone. Marisol does not answer my texts to offer possible solutions. What should I do with this phone? Why am I giving away to Metro PCS my money? What kind of service is this?
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July 2021 by Ronald Winters
This location gave me the worst phone they possibly could. If you're a white man you can expect terrible service from this location
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July 2021 by Al K
Staff are nice and helpfull
