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February 2024 by Donald C.
I came in to shop and to get some things I get to the front of the store where the cash registers are there's nobody there I have to wait I holler finally a girl comes up and says that the cashiers are short today they don't have enough people and it's obvious that they want you to use a credit card versus cash I could have walked right out the door with all my stuff and nobody would have stopped me this is ridiculous hire some more people if you want people to shop at your store.
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January 2024 by Jonathan Sucha
Again, this store was sold out of after Christmas bulbs.
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January 2024 by Frederic Blagden
People here are helpful and very nice
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January 2024 by bikeyourbest
9 mile round trip to purchase something wasted. Not because it wasn't in stock, but because when I brought up the 30% price differential between the price online vs in-store, instead of matching it I was told if I could look it up on their website (on my phone) they would match it. This despite having computers in-store.The website is practically unnavigable on a phone and people were waiting to check out behind me. I said forget it, went home and looked it up, lo and behold the price I was telling them is online. I'd give them a 1 star rating but no one reads those...believe me they have ZERO customer service skills.
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January 2024 by Sebastian Ginsberg
Good variety of options. There picture framing is really well done and fairly quick too.
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January 2024 by jean ann olds
I needed letters for a Bulletin Board. They only had expensive ones that contain 1 set of the alphabet so I had to go to Beyond the Blackboard.
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January 2024 by Alex howe
I was in a bit of a rush and I know that's my bad but when I had come to the spray paint aisle it took me over 15 minutes to find an employee to help me. When this employee finally arrived she had reeked of Marijuana smoke. I also had just moved from a state where they do not ID you for spray paint and I know I should've looked it before but there was absolutely no notice in the spray paint aisle. Thank you
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January 2024 by Domingo Salazar
Exquisite store. Everything is beautiful.
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December 2023 by ALLISON GROVES
Got a terrific deal on a huge frame! 4×3 feet at 70% off so it only cost $342! They finished it early and it looks beautiful!
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December 2023 by T Y.
I ordered something online. It was to be delivered in 4 to 6 days. On day 4, I get a message that the item is not available and my order has been canceled. What good is "value" if service and selection are not provided. What really makes this a 1 star review is that the local store has the item in stock but will not match the price that the online store has. Makes zero sense to me.
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September 2023 by Becky Hurst
Went back 3 times for a framing order, the 2nd time they couldn't locate one of the photos, they never called me back, I called the next day to find out the status and the girl on the phone was actually working on it as we spoke even though it was supposed to be picked up the night before then went MIA..
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August 2023 by Katie
I visited a couple weeks ago, searching for a very specific yarn I didn't have a label for, so I was comparing skeins to a snip of the yarn. I had been to 3 or 4 other Michaels' searching for this yarn and everywhere was out of stock. It was out of stock at this store, too, HOWEVER the associate who helped me told me the exact yarn she thought it was and how to find it online. And she was right!!!! It was an exact match. I'm so grateful she was working that day and happened to find me in the yarn aisle.
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June 2023 by Daniel Mercure
Came to get some custom framing done. Staff was very helpful in selecting frame and color mattes. Even suggested a lower-cost frame and found a coupon code in their computer. Ding one-star only because cost was higher than expected, but I suppose with inflation, that shouldn't have been a surprise.
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June 2023 by Giselle Cid
Review is only for the amount of products sold. You would expect more than half an aisle for sewing supplies..just needs more variety. Staff is friendly and store is clean.
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June 2023 by Jonathan Mattice
Ya know, we came in, needed to use the restroom, my wife was there to buy supplies. I needed to use the restroom while she was shopping. We left pre maturely because they said they were cleaning the restroom. All the cleaning supplies were clearly outside of the restroom. Will probably choose hobby lobby next time.