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January 2024 by Eric Anderson
Repaired a bent wedding band for absolutely no charge, was very surprised and pleased. Will absolutely be back.
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January 2024 by Jaime
Found this little gem a year ago. My husband took me in to see about building an engagement ring. Not only did we have a great experience but, I am truly in love with how my ring turned out. I trusted their expertise and I am so thankful for what I got in return. Also very reasonable prices and intimate setting for a more personable experience.
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January 2024 by Jack Bethel
Charged above the quoted price for mediocre work. Took weeks to finish a very simple job. Poor work required follow up repair from another shop. I would take your business to another jeweler. This one doesn't care anymore.
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December 2023 by Nicole Sanford
Chris Cooper fixed my watches in less than five minutes. Very helpful and professional! Beautiful jewelry! Great store!
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December 2022 by Sherri
In 2014 I had a sapphire ring redesigned here for my 30th anniversary. It took several months, and when I went to pick it up, I asked why the halo was flat to my finger and not elevated? The gentleman who did the work snapped at me and said, "That is why it's called custom." I left with the ring, and never wore it over the next eight years. The setting was not flattering and after all the drama at this store, I didn't want to go through resetting with this designer and put up with being talked down to.(OVER 2K to reset at Morgan Sonsthangen)Fast forward to this month....I took the ring in to another jeweler to have the halo lifted, so that I would wear the ring and it would look flattering on my hand. Today, the jeweler called (very reputable and has done other outstanding work for me) and he said when they lifted the pear shaped diamond side stone out of the setting it was chipped and looked as though it was set that way. The jeweler said that it would have been impossible for me to have chipped it, and given it was hidden by the prong it went unnoticed (and I never once wore it). So...now I get to not only pay to have the halo lifted, but to replace the side diamond. My recommendation for anyone who goes to this jeweler is to be very careful and to speak up and persist with what you want, because you are the customer, get what you want!
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December 2022 by Marishka Steineger
Cory is wonderful, Morgan is full of information like no other. The other girl that works there is kind and nice and always remember you.. they are incredible to work with
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September 2022 by William Temple
I was let down by another jeweler when needing an earring fixed last minute for a gift. Even though I did not purchase the earrings here, the staff was super kind and took the time to take care of my needs on the spot.
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July 2022 by Jc M.
This place is great! They resized a few things and were wonderful with helping me pick out a new diamond band. I really appreciate their wonderful customer service!!
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May 2022 by Alli T.
I brought my 85-year-old vintage engagement ring to be resized and discovered that it needed some extra TLC. I felt confident in Sarah's assessment of the work required and put m faith in the shop to repair my ring. I couldn't be happier with the result. My ring is absolutely beautiful after they made an amazing diamond match for the old euro diamonds in my setting. What's more, they were even able to accommodate a tight turnaround to ensure my ring was ready for its closeup on my wedding day. I could not recommend this shop enough.
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December 2021 by Amanda O.
I love this little hidden gem of a jewelry store. Very unique, high quality pieces at competitive prices. They also resized my wedding ring quickly and for a good price. Always nice to work with. Happier to give my money to this friendly small business than the big guys.
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November 2021 by Stephanie Trejo
I went in to sell some good and scrap gold and sterling silver and I had large bags that they said they would have to sift through. They never told me it would cost over $100/hr in labor costs. All in all I was offered a total of $443 for over 500g of silver, 15g of 14k, 7g of 10k and 5g of 18k gold!!! What a rip-off. So when I told them no I want my items they said I owed them $300 in labor costs. I actually PAID them with all of my sterling silver I took in and put an additional $138 on my credit card so the whole transaction actually cost me money when I went in to SELL FOR MONEY. By far the worst experience I’ve ever had with a jeweler or dealer. Beware.
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July 2021 by Becky M.
I'm sad about this place. The manager Cori, is rude, snippy and condescending and incredibly unhelpful. Maybe a bad day, but damn. Stay in the back if that's how you're going to act. Didn't buy anything today, but definitely wouldn't be on the top of my list if I were in the future. They did have beautiful stuff though.
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May 2021 by Lindsay w.
I had a white gold necklace repaired here recently and am very happy with the work and the service! Thank you!!
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April 2021 by Jen Meyer
Have an antique ring that I love and the gold split. Had it reshanked and it looks amazing. So much sturdier for a piece I plan to wear forever! Highly recommend.
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November 2020 by Jessica Perkins
I came here to get custom rings made from existing jewelery I had, knowing absolutely nothing about jewelery, and I cannot say enough about how helpful and friendly the staff was. There was no upselling or pushing to make the price higher. This shop prioritizes customer service and you can tell. They also have absolutely beautiful vintage pieces! Cannot recommend them enough.
