Old Navy is a popular retail store known for its welcoming atmosphere and friendly staff. Customers have praised the store's respectful and helpful sales associates, who go out of their way to assist shoppers, even when they appear busy. The store offers a wide range of products, including fashionable and affordable clothing and accessories, such as shoes and hats, that cater to various needs and preferences. While the store is generally well-organized and clean, there have been occasional issues with pricing discrepancies, which the management has been responsive in resolving. Overall, Old Navy is considered a great place to shop, providing a positive and enjoyable customer experience.