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January 2024 by Will Murdock
Have repeatedly been sold parts that don't function right out of the box. Biggest issue is the customer service or lack thereof really. Every time I go (only out of necessity) I end up standing in like for 20+ min. Currently standing in line on Saturday and there is 2 people working and about 15 people standing in line. Absurd. This is the hub. Where is the staff. Go somewhere else.
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January 2024 by Dane Rodgers
Great price, selection, and customer service!
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January 2024 by Kenny F
Just bought an alternator and it looks like the guy was throwing it around before he came and gave it to me.. the box and alternator are destroyed. Absolutely disappointing. It's every o reilly lately they hire ungrateful disrespectful kids.
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January 2024 by Jazmine Becker
Best employees
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November 2023 by Carlos Esparza
I waited Almost 30 minutes in line to check out. Not worth the wait i left my items and went somewhere else.
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November 2023 by Joanne Macias
Great big place lots of parts that other store have to order for you
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November 2023 by Char E
Horrible customer service. This is the second time I gave them a shot bc I work close. The first time I came in about a month ago. Stood in line for 10 minutes. Some one else came up and was helped immediately. When I spoke up I was told they didn’t see me….Second time was today 10/31/23. I called to see if they could replace a battery. From the first question he asked me I knew they didn’t want to help. Immediately said they only install on certain vehicles. Then when I said it’s a normal batter. He said. It depends if someone is here. I said I’ll be there probably 30 minutes from now can you help then? He kept on saying. I can’t guarantee. It all depends. Etc etc. I will not be going to this oreilly again.
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October 2023 by Daniel Rodriguez
Got hired at this store for commercial area was doing the best i could do to help the team worked retail and commercial but didnt like the commercial area so i asked my manager to get moved to the retail area in the store where i was more comfortable. He told me ok to help him for another week i said ok. 3 weeks pass and he still has me in the same position so i told him i didnt wanna work the commercial area anymore at all but i ended up getting fired after asking to get moved and doing the right thing so had no other choice but to quit
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September 2023 by Madius Miller
Manager had the absolute worst attitude I have ever seen on a person, told me to leave for looking for something I needed in isle while he was just standing on his phone, i wasnt even bothering him. Wouldn't recommend it to my worst enemy.
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September 2023 by William Holton
There is a culture here amongst the employees where if they have to go in the back to get a part, they take a 15 minute break. There is no reason that every time someone needs a part it takes 25 minutes each time. Just stand in line and see - apparently management doesn’t adhere to Orileys corporate standards.
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September 2023 by Jonathan Metcalf
I'm here in line at Oreilly, it's Saturday at 4:30 pm. They have one employee at the register and there are almost 20 people in line. Absolutely ridiculous!!!
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September 2023 by Isaiah Garcia
They're always so helpful and I always get the right parts
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September 2023 by Justin Cramblet
They always have the parts needed to get your vehicle back on the road not like the other stores
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August 2023 by Julie
Good availability of parts and decent staff.
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August 2023 by joey ayer
It's a good little outlet to go too. The staff was extremely helpful and located everything I needed. I will be going back there again when I need a part gor sure
