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December 2023 by nene
Pencol is great! They always get my prescriptions in a timely manner. Brianna was great also, she made this process very smooth!
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December 2023 by Max Dillon
Staff has attitude constantly and doesn’t do anything to resolve their mistakes with any sort of decorum which escalates the frustration to the patient and makes us feel helpless. Unfortunately I’ll be switching due to the staff and the constant mix ups that happen here.
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December 2023 by 1234 FIF
Completely rude and unproffesional staff on the phone and in person. It’s unbelievable the way they speak to people. They don’t call you when your order is ready either. Overpriced. Will be switching immediately.
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December 2023 by Kathy Harmon
Excellent and prompt service for eye drops being delivered to my home. The pharmacist was helpful and committed to meeting my needs.
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December 2023 by alan wilson
Alberta was amazingI really appreciate courtesy and great service!!Holiday best to all
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December 2023 by Kim Woolery
BEWARE! TERRIBLE management. Called numerous times for refills with no response. No reaponse= no refills now I am in a challenging situation. I would give zero stars if that was an option.Find a new manager!
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December 2023 by Natalie Brown
Sadly, I've decided not to use Pencol anymore. Was put on LDN for systemic inflammation and the first dose and experience was great. Went back for a refill and my psych switched me from 1mg/1ml to 2mg/1ml. A week went by with no call, turns out they were out. Hung on with pain and brain fog for a week. Managed to get the refill the day before Thanksgiving and the mix was completely ineffective. We're not sure if they mixed 2ml to 1mg or if the naltrexone even made it in. After another week and a half of feeling wretched, my medical team decided to get me 50mg pills for a $5 copay and mix it myself. Half an hour after I did that, I finally feel relief.Mistakes happen and we're all trying to work in the apocalypse understaffed with half the world sick and supply chains busted. I'm just at the point where I have to do quality control myself.
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December 2023 by Mandapanda 5280
I had to get a medication refilled because of a leaky top and they gave me the refill for free and put a better top on it. They even gave me extra syringes for free. They have excellent customer service and they're very fast at filling the prescriptions.
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December 2023 by Mark Andre (Llama)
No signage to find it, the complex is very confusing and you cannot drive into the parking lot from Colorado Blvd.Payment system is still using mag stripe, opening up both the merchant and cardholder for potential fraud. It's nearly 2024, let's all get on board with chip transactions, shall we?Staff are friendly, kept me appraised of the Rx request and called when it was ready.
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October 2023 by Kevin Biddix
I always enjoy my visits to pencol pharmacy.I also enjoy how everyone takes pride in their jobs and really care for wellness
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October 2023 by Fluper Luperci
The staff on the phone seems to need vacation, and more training in how to treat humans as humans. Do not bother they don't accept health insurance so you have to pay for the entire cost of the meds.
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September 2023 by Cleveland Sanders
We always have wonderful experience with PenCol. The whole staff really cares for dog and seems to really take pride in their job. My questions/concerns were addressed about my dog's prescriptions and services was done in a timely manner.
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September 2023 by Thomas Klingner
5 days of pushing me off before i could get a poorly constituted medication for my cat. Most of the medicine wasnt even disolved. What a joke. This place is miserable.
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May 2023 by Cara Considine Stires
I had a great experience with Pencol. All of the pharmacists are extremely kind and patient. We had a hard time getting my prescription transferred over from other pharmacy and they were extremely helpful. Will definitely be making this my go-to compound pharmacy!
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May 2023 by andrea ehudin
My compounding prescription was done in a timely manner. First time at Pencol via Wise pharmacy. The desk staff was professional, helpful, and even provided ice plus insulated bag for my trip home. A great experience.
