-
March 2024 by Ron Chacon
Slow on fuel island...customer service is less than average...nobody manning the station abd a nonchalant attitude...typical dovas little as possible attitude for the most part..i go to the Stapleton location whenever possible to avoid this less than average location...you'll eventually get service but sub par..hopefully they get it together.
-
March 2024 by Chris Newman
Disregard for the truck and driver
-
January 2024 by Leedoe Mavada
Worst place I have ever been. Me and my brother came and bought a truck and we had to pick it up at this Penske location. The truck broke down within a hour. After we picked it up we brought it back. They told us they fixed it. We get on the road to drive it back to Atlanta from Colorado and within an hour and a half will be on the road. The check engine light comes back on. If I was able to give them zero stars I would but only option is one star so I'm going to give it below that. But the customer service here is garbage. The technicians don't communicate with each other. They're just guy there. That's in a wheelchair. He constantly lies. He has us stuck in Colorado right now with no real possible time of being able to finally get back home to Atlanta. And what makes it worse? We've already picked up a customer load and it's in the back of the truck. I would never recommend this place for anybody. The only reason they're still working on my truck because right now we have zero choices. I'm hoping this message reaches Penske and somehow they figure out some type of resolution for this problem because it's still ongoing
-
January 2024 by david nilsson sr.
I appreciate the quick and loyal service from their personnel
-
December 2023 by Dale F
Great helpful employees!
-
December 2023 by jose saucedo
expensive I rented a 12ft box truck little truck for 2 weeks I ended paying almost 2500. 2 weeks. Toooo expensive
-
April 2023 by Brennan Reyes
Getting diesel at this location has to be the most time consuming, frustrating experience ever. You have to wait 15 minutes just for someone to complain the entire time that they have to do their job.
-
January 2023 by alfredo lopez
Absolutely terrible service. I have waited on multiple occasions more than 30 minutes for them to send someone to the fueling station
-
December 2022 by butch cherry
The absolute worst! They don't fix anything, I've had issues with this truck for the past three weeks. I've been late because of clogged fuel filters, a bad coolant sensor, the truck shuts down and penske expects me to drive this junk to their shop. I've missed deliveries, been way behind schedule and been late getting home because of the junk they expect us to drive. Our customers are very upset, and no one can really blame them! Unfortunately we lease our trucks from penske, so when they break down we're stuck with their rentals. Also unfortunately for our customers, and us, we have to rely on penske!If you're thinking of leasing or renting from penske, do yourself a favor, don't!Sure, I'll call them tomorrow.I did call the number you provided, absolutely no help!I also just got off the phone with the shop where my lease truck is in for repairs since November 4, they still don't have the authorization to begin work! Thanks a lot!
-
October 2022 by bret taber
Good experience. Discount if AAA member
-
August 2022 by SOL Design, Inc.
Excellent service, nice trucks, very user friendly!!!
-
June 2022 by Ali Hamidnia
So friendly and professional !I am heading to NY with a fully loaded 16F truck and the check engine light got on 20 miles before Denver. I just found them on Google and got there. 5 min later the car was checked and I could hit the road again with no problem.Thank you guys. ( unfortunately I forgot to ask their names but they wereawesome !)
-
May 2022 by Lulu Lulu
Mr.Dale is honest and a pleasure to work with. . . . . Definitely got my .10/cpm maintenance value. Thanks guys!!!
-
January 2022 by Derek Derek
The services techs can't seem to fix any problems with air leaks. Without a driver helping them.
-
August 2021 by Adam King
Penske has always been my number one choice for truck rental. I would say more but I've only been there for truck rentals.
