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February 2024 by Carlos A.
Literally my truck was there for more than 5 hours and they didn't do nothing because they couldn't work on it, also they told me to pick it up 10 minutes before they closed ¿?
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February 2024 by Abby K.
Emily was super helpful and really quick! I popped in with a quick question and she was able to check out my car and send me on way in no time at all.
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February 2024 by Kade Tanner
Emily handled my issue from start to finish unlike a certain tire shop off of i-70/Tower known as Les Schwab (which nearly got me killed on the road).Emily very quickly determined that my drive shaft shattered entirely which was due to poor advice given to me by Les Schwab.She estimated that it would take until Sunday to get my 2008 Tacoma fixed but after a few hours she called me and told me that it would be fixed by the next afternoon. Job was complete three days early and while the price was a bit steep especially since Les Schwab could've said something to prevent it, I feel Emily with Pep Boys did great! Worth it!Now if only my tire pressure light would stay off, it'd be perfect ?
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February 2024 by Alejandro Hdz
They do not comply with the guarantees, my car has not reached the warranty miles that they gave me on my tires. I went to the store 4 times and they do not want to honor it.
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February 2024 by Petra Bonilla
They do not comply with the guarantee, very bad service
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February 2024 by Matt Watkajtys
Spent two hours at the store to get a tire puncture checked. Techs had left for the night and were unable to fix the puncture when they finally got to my vehincle. they had me come back at 3pm the next day for an appointment.I come the next day at 3pm and they turned me away saying, for a small job like that we couldn't do it till close and to leave it until 7pm or go to the overflow shop....which also wouldn't take it.Just use a different company.
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February 2024 by Jamie Primeaux
Pep Boys team at this location treated fantastic on previously purchased set of new tires and maintenance check up on tires. Thanks Denver team!
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January 2024 by Colin Lane
Made an appointment to have a single damaged tire replaced (we already had the new tire). After six hours they reported they were done, yet they changed the wrong tire. My wife had to go with the technician to the tire pile to find her tire.
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January 2024 by Carla Roden
I went to pep boys on broadway for a car inspection for uber. I didnt pass because I needed new rear brakes. I had pep boys replace the brake pads but they were grinding on my way home. I went back the next day and found that the parts had been defective. The store promptly replace the parts. I cant say enough about the excellent customer service I received. I felt super comfortable with the staff. Very courteous and communicated well. I highly recommend this store .
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January 2024 by Hayley Bernstein
Very great service and everyone was super friendly and fun!
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January 2024 by Des Grawe
Nick and & Kelly were super helpful! Thank you, Pep Boys.
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January 2024 by Dean Zigulich
Nicholas and Kelly helped me today and did an absolutely great job servicing me and my vehicle. They were patient, answered all my questions and made me feel confident about the work done to my car.I will be returning in the future!
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January 2024 by Krystian Boreyko
Everyone at this location is very friendly and professional but the service experience is poor. The online booking tool does not work, no communications are provided about when your vehicle will be ready, and the quality of service is poor. I was getting tires swapped out and when I picked up my vehicle I saw that two valve caps were missing and one of the tires hadn't even been inflated. While the staff was courteous, I wouldn't recommend using this location.
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January 2024 by Scott S
This store has taken 48 hours to change my brake pads on 2 separate occasions because the fool working the front desk didn’t know how to submit the work properly. If you use them be prepared to follow up constantly to get the work done on time.
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January 2024 by Sue A.
Wow! Nick replaced my driver's side headlight and filled my tires. Very quick, and he is so friendly and personable. Great service--thank you, Nick!