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January 2024 by Futon Kirchner
They have all of your pets needs.
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January 2024 by Gary Gray
Awesome staff. Very friendly and helpful
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January 2024 by Dianne Hashberger
I found all the Bunny supplies I needed.
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January 2024 by Pauline Edwards
I just love this place. They Love Raider And I can find what I'm looking for and it's reasonable.
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January 2024 by Lauren Kassab
Terrible treatment of the pets at this location. Dirty water dishes for the small mammals, and there was a beta fish that we wish we could have taken home from the terrible treatment it was receiving at the store. There was a thick layer of grime floating on the top of the tank that had supposedly “just been set up and was getting filtered”. The fish was pressed into a corner to get any bit of oxygen from the small amount of water that was clear by the filter. We brought this concern up to the girls at the front and they had no care whatsoever. I truly hope their upper management acknowledges these concerns and does something for these sweet creatures before it’s too late for them.
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January 2024 by Shaquille Moore
Prefer the Aurora location off of Alameda far more. Plus this cashier tricked me into donating $10 for a bear... Look it is not the donation that matters, it's the way she pressured me and went around the cost when I asked. Again, go to the Aurora location
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January 2024 by Jenna White
Kirsten was awesome! I came in right before close and she was so helpful and so sweet. awesome worker!
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January 2024 by America is Dead
Basically a waste of money. Somehow my dog came out less fluffy than she went in. My dog is literally still matted so I have to go home and take her matts out now. What am I even paying for at PetSmart grooming? I'm sure they're overworked like everything else in this dead "country"
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January 2024 by L V
It was ok just went in and out
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January 2024 by Verla Wood
I am editing my opinion of PetSmart grooming since they will no longer groom my 13-year-old he's been going to the groomers there since he was 8 weeks old and now when he turned 13 they said it's too stressful for him to be groomed he is a cocker spaniel poodle mix and has to be groomed all the time at least now I can't get him groomed so now I have to find another grooming salon to take my dog thanks PetSmart you're no longer on my list for any referrals. I hope other people read this and raise a fuss about the age thing. Age discrimination against dogs. My son in law says it is like your barber telling an elderly man I can't cut your hair anymore because you might be stressed out.
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December 2023 by Gilberto Marquez
Went there for a grooming. Was greeted by the manager of the grooming salon, not my usual stylist. No biggie there. Was duped into up charges that I did not expect. I had previously taken my dog there with no problems so I happily signed away. Lo and behold, pick up was surprising. $135. Paid. Understanding every which way in and out of everything that was told and wasn’t told by the manager. She calls me back after I placed a formal complaint with corporate to say that she stated everything verbally to me. THAT WAS NOT THE CASE. She will not back down, I refuse to keep arguing with her. She states it’s unfair that I reported her co worker, which I did not. I reported the incident and was expecting a better response. Safe to say I will not be going back. To be treated like a liar, no thanks.
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November 2023 by Chavis Gordon
Sara J the lead for the grooming department was extremely rude I will never step foot in this store and will tell my doggie day care and all they clients and blast them over social media she got mad at me because I had to be at work and the fire alarm went off and it was no fire I asked politely if they could put the dog in the back in the cage so I wouldn’t be late for work the lady got overly aggressive with me and told me to leave the store. SAVE YOUR MONEY the employees there are just as smart as McDonald employees DONT waste your time or money warning you now and on top of that they never got the haircut right only reason I was going there was cause of convenience this place is trash!
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November 2023 by Katrina Stars
Pet smart grooming is starting to be just like Walgreens Pharmacy. Terrible. Staff over worked not personal. Shouldn’t really allow walk in services if you will be treated poorly. Was giving empathy for staff being overwhelmed. Was told “Nobody wants to do this job!” Not a place I want to take my dog with that attitude. Medical worker, “What if I said that to you as a patient I’m to care for?”
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November 2023 by Tessa Showers
Staff was friendly and prices are great and was helped and checked out in a timely manner too.
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September 2023 by Mike Reece
Literally the only groomer I ever talk my 2 dogs too! Amazing service and they're so sweet and gentle with my fur babies
