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December 2023 by Daphne
ZERO stars is not an option but that is the rating Canvas Credit Union deserves. Stay away from Canvas Credit Union. This institution is predatory and doesn't care about helping people. It's all about collecting variable interest rates on Home Equity loans and forcing folks to lose their homes. You will NEVER pay their HELOC off unless you sell your home ! There's a special place for FI's of this ilk. Canvas: the Credit union that advocates for people losing their homes.
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December 2023 by Christine Lozano
BEWARE:Money hungry and doesn't communicate properly with customers. Don't recommend getting any type of loan from them, personal, car or home. They will screw you, when you least expect it.
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December 2023 by Clark Walker
Incredibly bad customer service. Out of this world! Stay away from this place at all costs!
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December 2023 by Cate Hill
Tried calling to see if they cash patriot bonds and no one ever answered. I went in to a line that backed up to the front door only to be told they do not cash patriot bonds. I would go to a different branch for all bank purposes, this one does not seem to have it together.
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November 2023 by Rick
Worst Canvas Bank, the line is around the corner and you always have two people walking around not doing anything. You end up being the next person in line waiting for 20 minutes to get seen.
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July 2023 by Nathan K.
Horrible... Just horrible. They have some smart-ass manager (Jade.. Horrible rude smart-ass.) who does understand how to communicate and blamed the banks errors on me saying I took 2 photos of the front side of my check iv been attempting to deposit for a WEEK.... iv been with this bank since 2020 and iv have NEVER taken two photos of a front of a check. That's just dumb. The system obviously is broken. Find a better bank.
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July 2023 by Kara Robinson
I showed up at 12:45, woke up late myissue, yes. Why are you closed 15 minutes before 1 pm when you close at 1? This was Saturday by the way.
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July 2023 by ATF Mischief
Terrible service. Been waiting on Monique to call me back going on 3 months now to finish some stuff up and still no call. Trash location
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June 2023 by Patricia Farfan
I give this branch a 5 stars because of Danielle. She went above and beyond in helping me with my car loan.
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May 2023 by Clayton Bussiere
A bad bank all around. The site is difficult to manage and I have never been able to make an on-time payment because I have to set up my direct deposit literally every month. The staff is friendly, but this bank is a total mess. I'm bailing the moment I can refinance.
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April 2023 by Alexis Palomino
I've been a customer of Public Service CU, now Called Canvas for several years. Terrible customer service at this branch, just Terrible.
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February 2023 by Corey Adam
Terrible Customer Service. Applied for a loan that was supposed to of had a response in 24 hours. They never submitted it for approval. This Bank will trash it's members opportunities in a heartbeat. I wouldn't use them for anything that matters ever!
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January 2023 by Cydnee Colpaert
Went in at 5:35pm to start an account and was turned away because they close at 6. I got off work early to make it before closing too. Why post hours if you dont adhere to them?? Ive opened accounts before. It takes 15-20min and there was no line. I am not joining now.
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November 2022 by Cici G.
As an Elevations credit union member I was told I could go to any Canvas branch and take any money out of my account. When we went today, we were told we could not get a basic roll of quarters because we were not Canvas Credit Union members? We have literally been to numerous Canvas Denver branches on Colorado & 8th on multiple occasions and they have never once given us a problem, and are always super friendly & helpful. We've been to the branch in Centennial and they were also nice & helpful there. But this branch, so unprofessional, SO UNHELPFUL. Stay away!
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October 2022 by Lance P
Great customer service. Attentive to my needs. Very convenient and they take great care of me at every visit. The mobile is very easy to use.
