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February 2024 by David Cholewa
My experience was definitely 5 stars! What made it so pleasant was the helpful and knowledgeable on-site manager, Rachelle. She throughly took the time to explain everything to me including my fees which were very reasonable. Also, the facility is very clean, located in a safe area and easy to access. I will definitely be back for my future storage needs. Thank you Rachelle for the outstanding customer service!
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February 2024 by shirley Hibbard
Rachael is on site and ready to help! So glad she is here. We had to change up our unit to a bigger one and she was able to do that without any trouble !
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February 2024 by Jared Christopher
Rachelle was professional, polite, and made our rental and move in process as easy as it could be.
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January 2024 by Mika Lee
I just rented a unit so I can’t said a lot about this place but 1st impression is good. I want to said that Rachelle helped me a lot with all my doubts about the unit, such a great service from her part.Thank you, Rachelle!
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January 2024 by Katie Goulet
You'll turn into the Parliament Apartments and then past KC Plaza to get to the entrance gate. The downhill slope after going through the gate can get kind of icy in the winter.Reserved a storage unit online. I was able to easily check in once I got there and get a refund on the padlock charge, since I had my own. Using the app to get into the main gate is convenient, but it doesn't work on the door going into the building where my unit is.The exterior lighting could be a bit brighter, but still works. Interior lighting in the hallways if you have an internal space is very good. My storage unit has one overhead bulb inside. The rolling garage door is easy to lift up and down.
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December 2023 by Gabe Baca
I gotta say I never had such an easy process. Racheal helped me with everything with ease. Code to unit was sent to me with directions and lock was to storage unit ready to go. Thank you again Racheal for the great service.
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December 2023 by Tom Nowotny
Rochelle made the experience seamlessCommunication was great. Would highly recommend this location
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December 2023 by Kaley Ocasio
Rachelle was very helpful and awesome to work with! Great personality, she handled everything with ease and grace. Thank you Rachelle!
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December 2023 by Steven Schatz
Rachelle was simply amazing. She spent time measuring multiple units for me for me to fit my camper in!!! She was communicative with me the whole time. She really went above and beyond!!! I've been at this place for almost 2 years and she's been lovely before this too!!!
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December 2023 by Alex “Houston Hottie”
Love it here. Rachel hands-down the BEST she is just AMAZING.just be real with her and you got someone there for you guaranteed
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November 2023 by Nadine Shill
Rachel is so kind and helpful to my parents. Her customer service skills are exceptional, as she goes above and beyond for all her customers. I genuinely highly encourage everyone to come here. She’s amazing!
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November 2023 by M Williams
Rachelle was a delight to work with in solving my storage issue. She also helped my walk through the web site so everything got done correctly the 1st time. I would suggest you use her storage facilities for all of your storage issues.
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August 2023 by Lana
Pretty decent facility except the guy on the phone misunderstood what we wanted and gave us an inaccurate quote before sending us to a further facility because of availability.
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July 2023 by Dominic Walton
Had an amazing experience with Rochelle, she was accommodating, patient, and genuinely kind. I recommend this location to anyone in the area.
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June 2023 by Lopez Plumbing LLC
Rachelle and Lindsay are amazing at this location they both always have outstanding customer service with a smile on their face. Will definitely recommend this location to my family and friends
