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March 2024 by Achnet Zarem
Kenny is a wonderful employe. He was very helpfull And fluent im spanish.
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March 2024 by Nadim Aguero
Kenny is a wonderful employee, very helpful and kind. He's pretty fluent in Spanish, so it was a big help for my family to understand.
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March 2024 by nicky urtiz
Kenny was really nice and professional! He was super patient and explained the process thoroughly!
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February 2024 by Derek Oehmke
Let's see, I moved out before the end of the month, and this company tried to charge me for the following month, and the charge was $56.73 I call customer service, the first guy I talked to reversed the charge and said he closed my account, the following day I received a jotice that they charged my account again and that put my bank account in overdraft. So I called customer service once again and that time the lady told me that she wouldn't refund my money and I had to pay, so I refused and filed a claim with my bank who advised me to call them back and demand my card be taken off file. I was told that it had been done by the lady on the phone. Not true, 2 days later, i received another notification that they charged my card again. So I called the customer service once again and was told that I had to pay and that they had closed my account. So I filed another claim with my bank. And I'm now waiting to hear from my bank. Be aware that this company will lie and steal from you.
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February 2024 by Jesus Lexin
I was having a terrible day yesterday and to top it off I lost my storage keys. I asked the manager if she could assist me, she kindly empathetically explained I would have to call a lock smith. I was pissed but she helped find one that wasn’t very expensive and was pretty fast at getting there or it seemed that way because while I waited so did Jennifer and she really seemed to care offered me water and made me laugh I got in my storage and forgot all about my horrible day. Thanks Jennifer you are amazingly kind the customer service world needs more people like you. True gem..
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February 2024 by Edy Ortiz
I’m confused I got a storage unit told I can move in, been here for hours trying to get ahold of someone to unlock the lock they have on it and yet no one has been here all day. Been here since 1pm currently 3pm
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February 2024 by Emily Evans
Friendly and helpful staff. Easy move in and move out. I always felt my stuff was very safe.
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January 2024 by Atticus Wilbern
As of now, we are trying to move in but we had an appointment last night and no one was on property. We then try to go this morning and still no one there to give us access to our unit on move in day. In the process of trying to get our unit accessible. Everyone online is very helpful. ⭐️⭐️⭐️
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December 2023 by Sarah Johnson
Shannon is amazing! We feel in good hands with her!
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December 2023 by sarat ravi
Kenny is your guy for the 5 star service you need!!
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December 2023 by Kent Lord
So my first encounter today at 3 PM, two hours before they close was already terrible. There’s two cars parked there, but nobody was in the office and it was locked and I had to do everything online in the parking lot. He gave me my receipt with a code to get in, but on my way out it refreshed the page and I lost my code. Then it wouldn’t allow me to log into the app or online either so I couldn’t get out.I repeat I couldn’t get out!!!!I couldn’t get out for 15 to 20 minutes. I knocked on the door to what looks like an apartment, the dogs were barking, but nobody answered.I was about to get a rational until somebody coming in. Let me out. If you close at five, they should be somebody there until five. Get it together.
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November 2023 by RichEricH Virgin
I have had nothing but the best experience at this property and with the hard working, super kind, super friendly, out going, always available and willing to help property manager Shannon. I have referred multiple people to this location because of Shannon. She is a rare find!
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October 2023 by Benjamin Jayme
Jae was amazing. Very informative and eager to help. I went to another location on Evans and the guy didn't seem like he needed my business so I came here where they are professionals. I'ma sure Jae is one of the best employees here at this location she was great!!! Somebody give this pretty lady a raise!
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October 2023 by Jody Harvey
Shannon was very professional and excellent at seeing to my storage needs. I could tell she strives to provide great customer service with her wonderful personality. The units and lobby area are very clean and well kept.
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October 2023 by Vienna Thomas
Best storage experience I’ve had. Shannon is on top of it and always super friendly and helpful! I feel safe having a storage unit here, she’s always keeping a look out. Definitely recommend!
