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February 2024 by Broken D.
I worked for Quest diagnostics, and I was injured. My lead treated me horrible. My manager. My regional. And the corporate office. My injuries have destroyed, my life, my body, my family. They did everything they could to suppress me and bring me to the edge of no longer being able to take any more. Upon my repeated calls to the corporate office begging for help for my injuries that I received at work. For me begging to just to be treated properly, no one called me back no one helped me. Instead, they called the police on me. They're all about making money, but not taking care of the . This is why they can't keep employees. I was injured so badly I have had to have surgery in years worth of treatment Hold a steady job I can't even really bend over and pick things up off the floor. But guess what that doesn't matter to the money making machine I am nothing. They preach about how they're there to help people. Well, they sure didn't care about helping their employee. And they did everything to make it worse for me. 5 bulging discs. 2 that are torn. In the neck, lower back where you bend over or use to do almost any motion of movement. I between my shoulders. Broke my thumb. Swelling in my right hip. Hand was jammed for over 2 1/2 years. Torn rotary cuff. Many other things. Ca not even sweep my floor with out being put in bed all day with severe pain after. Now me and my family that had had to take care of me are all on anxiety, panic and depression meds. Destroyed us financially, medically, physically and had had severe irreversible damage. They could've helped me. They could've done right by me. They make how much money? But they would not do right by me and still have not done right by me.
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January 2024 by Kenneth Green
Ayat was wonderful and took great care of me - even though my veins are notoriously tricky, she got me on the first stick! And made me feel comfortable the whole time. Will definitely come back to this location in the future.
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January 2024 by Emily Anderson
Super quick and staff was very friendly
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December 2023 by Grey Johnson
Just wanted to counter all the 1 stars. Easy in and out for pre employment screening!
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November 2023 by Sükâ Tr3çē (Blü)
PLEASE TAKE NOTE OF ALL THE 1 STAR RATINGS. I HIGHLY recommend NOT using Quest Diagnostics, especially the Broadway location. First, there are no cameras in the blood draw room. Second, there's no chain of custody. They have you sign your name on a solid black pad, never giving you access to whatever it is you just signed. Then, if you have an issue, there is no accountability no possibility of validating results, they even refused to give me the name of the woman who did my labs! No test anywhere is 100% accurate 100% of the time, but with no chain of custody or even cameras, they can pretty much do whatever they like. And, if they decide, after seeing a viral TikTok about you, that "your beliefs" are wrong and differ from theirs, they have no problem using their position of authority against you. Never considering the fact that it might have been recorded illegally by a sexual predator who is literally stalking you. HIGHLY UNPROFESSIONAL. Called repeatedly, physically went down there, no one has ever called me back to address these issues. They facilitate a very prejudice environment against anyone who may think differently then the main stream. "I've never met you, but have decided what I THINK you believe is wrong, what I believe is right, and therefore I have the right, even obligation to "help you", harm you, "teach you" the error of your ways". You know who else preached those same ideas?? Nazis. I'm contacting the Better Business Bureau.#DownWithDescrimination #AllHateIsHate #SayNoToQuestDiagnostics #GangStalkingIsReal #Love&Acceptance #FocusOnYourself #PracticeEmpathyNotRevenge
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November 2023 by tara neale
Don’t go here! I had to get a drug test for school and while I was there, they were nice but I went there over a month ago and still haven’t gotten the results! I called and all they said was they would try to get the results back to me today! I understand it might take a little time to get the results but over a month to wait and STILL not having them is crazy to me! Oh and JUST got the results and they did a 8 panel and not a 10 panel now I have to do another one somewhere else… ? told them a few times it was a 10 one!
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August 2023 by Mary Sanders
Not friendly techs, can’t do super hard sticks without broozing the vein sight and I only have 1 good vein.
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July 2023 by Sharif Mahmud
These people are monsters. They bumped my bill threefold citing some dubious reasons. I received around $100 bill from this lab for some blood work. Gave them my insurance info. The insurance denied and now the bill becomes $300. They say the hospital initially told them I am not covered by insurance, which I was completely unaware of. Now the bill got skyrocketed for this. Ridiculous how messed up healthcare is here.
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July 2023 by Courtney Duran
Do not ask you what medication you are taking before drug screening. Told them I take Adderall on a daily basis and said they’d make a note. Well, they didn’t and I failed my drug test. I told my employer about the Adderall and they said amphetamine shows up the same I could be on crack. Go to an urgent care if you can, they WILL note your medications so you don’t fail.
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June 2023 by Naomi Lumban-Gaol
The check in process was wonderful! Loved the text messages. I showed up 10 minutes early to my urinalysis appointment and the wait was not long at all. However, the nurse comes out to speak to another patient in the waiting room, and then calls my name rudely. I did not hear her call it the first time. She does not greet me, but does help me find my order from school. Other than that, she did not tell me that she was verifying my birth date, which was confusing. After peeing, she gets upset that I wanted to rinse my hands before pumping some hand soap that was placed outside of the bathroom. She did not show me the way out, simply ordered me to grab my belongings. What a rude interaction for a simple drug screening.
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June 2023 by Maritza Vazquez
No security for personal information. Technician threw my paperwork in a supposed recycle bin and tells me not to worry bc 'it's going to get shredded and that there's nothing on it." Really? My full name, phone number, employer's name, address and phone number was on it. I pulled it out of the bin. Technician gets all offended. I'm the one that should be offended.
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June 2023 by Jenny Roman
This place is the worse of all times. Apparently they can’t see walk in til 10 am. (No patients)They open at 7 am and have people wait while they chat and laugh. They are super loud and can hear every single dirt they are talking about. Not professional at all. Had me waiting 4 hours. I would give them no stars if I could
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June 2023 by Daxten Reiter
Absolute trash. Don't bother scheduling an appointment. Employees were joking around and not even bothering to see anyone. I waited for an hour and a half before they told me to drive to a different location. ZERO stars.
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May 2023 by Naomi L.
Went in for a simple urinalysis. Nurse/phlebotomist was annoyed that I didn't hear her call my name. She did not greet me, did not tell me the process of anything she was doing, and got upset when I went to rinse my hands before pumping soap. She did not show me the way out of the facility. I cooperated just fine, but it's upsetting to see how rude people are when all you need to do is pee in a cup.
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May 2023 by colette haverty
Tina, Noah, Sonya, and the manager running things in the back were amazing!!!! I passed out getting my bloodwork done and they took the best care of me!!! They made sure I was ok and laid me down and just stood with me and talked me through everything, they were quite literally angels. I can't say enough good things about these people and this location they are all extremely talented and true professionals. Thank you guys again for the amazing care.