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February 2024 by Mr.kix3o3
Chris was very diligent and helpful with finding the right fittings needed! Thanks Chris
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February 2024 by Elania Bindel
Ashlee is amazing, great service every time.
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May 2023 by Ty Caver
Excellent service
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April 2023 by Travis Sachse
Scott at the counter is exceptionally knowledgeable and helpful. He makes very difficult jobs much easier for us.Thank you!
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January 2023 by Anthony Price
Amazing Staff and couldn’t ask for a better selection of parts.I highly recommend Rampart for all of your plumbing needs.
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October 2022 by mmthoughts
Lacie at Rampart is an absolute delight! She is always very bubbly and has a great attitude. She is incredibly helpful and very responsive. I highly recommend working with her for any plumbing needs.
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April 2022 by Cody Mann
If I can't walk around your showroom trying to get ideas of what's going to look good, why have a showroom and why wouldn't I just order stuff online? Some businesses don't like selling I guess.
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October 2021 by Tiffany B.
Do not purchase the Brizo line from this store. We had issues with our shower head, took time to have a plumber come look at it because it is the worst shower head/ product line we have ever purchased in our lifetime. Dealt with Lacy at the store. My husband took his time to go to the store to discuss the problem and they agreed to exchange the item. Fast forward two months - apparently Lacy never ordered the shower head for exchange. Then then told us the reason she did not order it was because we had to pay for it upfront. We were NOT aware that we had to pay for the replacement of our defective shower head. So here we are - months later after the expensive master bath remodel and spending thousands on the Brizo line. Terrible customer service. They told us Brizo prefers to do the exchanges this way. I mean really how hard is it to ship a replacement head to the store and just have the person bring the old one in when the item is ready and do the exchange given the fact the product is crap and not working properly. I even asked if the local rep could come to our home to look at how crappy this shower head is and trouble shoot the issue because we were unhappy with the product. Instead Rampart said we had to have the plumber come look at it who did the remodel and at that point - the plumber really did not care - its not like he sells the product line.
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February 2021 by Jim Bergstrand
We wanted to update or shower fixtures but unfortunately the original fixtures are over 20 years old. After visiting 4 box stores, 4 hardware stores, and 2 other distributers I had no solution. Having almost given up, I called the Showroom as a last effort. Ashley jumped right in from the start and after reaching out to her manufacturer rep, had the perfect solution, with options!To be honest, I thought with the parts options and quick-ship ordering this was going to turn bad. It did not! Ashley was a renovation, and sanity, savior!
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February 2021 by Quentin Dassonville
Came in from out of town to take care of an entire bathroom (roughly 20k worth of materials). Was asked to leave because we did not have an appointment. Would not let us look at the showroom while we waited.
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January 2021 by Alex Abreu
Ashlie helped us pick out the fixtures for our master bath remodel and all needed equipment for a steam shower. Throughout the remodel there were constant unexpected surprise needs for plumbing. Ashlie was always ready to help us get the parts needed quickly and was very responsive throughout the project. Ashlie made this aspect of our remodel stress free and will be the first person we call when we remodel our kitchen.
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November 2020 by Superior Bath & Kitchen
We have worked with Rampart for a few years, and work with Leanna in the Showroom. We always get fantastic feedback from our clients that Leanna was great to work with and very knowledgeable & helpful with picking out products and helping them put it all together. Thank you Leanna for the exceptional service and always taking care of us! You are our go to for all of our Plumbing needs!-Superior Bath & Kitchen
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November 2020 by 126oceanrose
I am interior designer and have worked with Lacie Payotelis for 13 years at the Rampart Showroom. My experience with Lacie and Rampart have been nothing less than exceptional. Lacie is highly knowledgeable, efficient, and always cheerful. Doing business with Lacie is a pleasure. Lacie and I discuss each project and then she puts together options. If necessary, I bring in my clients. They always remember Lacie and are impressed with the length and breadth of her knowledge. She helps to make my business thrive and make my projects look fabulous!
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September 2020 by Dawn Willey
Alison is AMAZING! Prior to working with her I unsuccessfully purchased a sink that did not fit my granite countertops. I explained to her I was not in the market to replace the countertop but would like to replace the sink. She was so helpful and literally found me the only sink that would work with my current cutout. I am forever grateful! Alison knows her stuff!! I look forward to working with her for any future needs.
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August 2020 by Donna McMahon
I am a local K&B designer and have been using Rampart Plumbing as my main resource for plumbing fixtures on all my projects. The staff, especially Alison Wilder, are always helpful. Alison is an amazing resource of information and her knowledge supports me in executing successful projects. The showroom is extensive and the displays are extremely helpful for my clients to make selections.
