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November 2023 by Chris Chylla
Edit/update: the van has an electrical issue. I should have been suspicious when the battery tie down was undone and the battery was new and the fuse panel was open, i should have figured out that they were trying to fix an electrical issue. There is some sort of power drain that depleted the battery in a night. They no doubt knew of this issue. Tim managed this car. Now i have hooked up battery chargers and a jump starter and the car still will not start. They just make the car present well enough for a test drive, avoid at all costs. Also, the front brakes were BADLY warped when I test drove, tim said he didn’t notice, he either is lying or incompetant. I appreciate that radik replaced the brakes before purchase, but then tim called me the next day and asked me to send him some money for the brake job (not agreed upon with radik). Sketchy operation. I assume Tim is also the one that tried to hide the electrical issue. Overall, i would never come back and would advise anyone to stay away. Listen to the other reviews. They are scam artists and there is a reason they have nearly as many 1 star reviews as they do 5.
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June 2023 by Jack Sulivan
PLEASE DO NOT GO HERE! Listen to the 100 something negative reviews on here, they are all an accurate representation of the service you can expect at RnB cars and from the owner Radik. He is rude and unprofessional and may call to harass you 9 months after the deal is done because he messed up. If there was a silver lining at all to this place it would be Mark, one of the office guys there. He was a huge help to getting everything squared away and a pleasure to deal with. Unfortunately that still does not fix the scams they are running out of that place. PLEASE BEWARE!!
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September 2022 by Henry Gruber
Completely incompetent dealership. Arrived at the dealership to test drive a 2011 GTI. Immediately when entering the car there was a strong smell of mildew, on further questioning found out they left the car out in the rain with the windows open for a couple days. Dealership claims they performed at 27 point inspection in the car… This could not be further from the truth. When inspecting the engine bay, we found a hole in the coolant reservoir leaking plenty of coolant. With that, there was missing hardware in the engine bay. Although these are easy fixes, it just shows the lack of care and honesty from the dealer. When we brought up issues with the car, the “sales person” tried to pawn off responsibility to the owner. I suspect he was the owner and didn’t want to accept his shortcomings. I would not recommend you buy a car from this dealer. Don’t even waist your time going to look at any of their inventory.
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September 2022 by Branden Weinstein
What a joke . Guy said he said hed be right with me . Proceeds to go into break room and have lunch and never helped me. I guess you dont want to make a sale! 99% of their cars are garbage that has been in accidents. Shop elsewhere
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September 2022 by Stephanie Smith
If I could rate zero stars I would strictly because the owner is so rude. If you have an issue and speak with him, don't expect a resolution or even an attempt to negotiate. When trying to call to discuss the issue he has repeatedly cut me off, hung up on me or promised call backs that never happened. Do NOT do business here.
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August 2022 by Caprise Hayden
Got my car August 14th, which was exactly 3 months ago and they sold me a car with a shot transmission that they fixed but when I took the car back to Honda the transmission was not put in the right way so I have to pay for the transmission mounts. Next, the right and left axle were also messed up so I had to get that the right one first and I will me getting the left one next. It’s okay to sell broken cars but just say that so people can know what their signing up for. I wasn’t going to leave a review at all but here it is. I spent all my savings on the car I purchased from them and now I struggling getting everything fixed. The second star is given because after me crying and panicking he did offer me to lease another car or get the one I already paid for in (cash) fixed and that’s what he did. Again, if you don’t have the money to fixed the vehicles that they are selling do not go here!
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July 2022 by Sheri L
Radik is super nice and we love the vehicle we got. Super clean and very nice. Great experience with a limited warranty on the vehicle. Very impressed with how nice the vehicle is! It's a 2012 and it's like brand new!!!! Love Radik!!!
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July 2022 by Chris N.
I bought a used CrossTrek from this location, during the supply chain slow down that drove the price of used cars up no less, and the experience was great. Great car, great price, great service. They took good care of me and answered all of my questions and concerns.
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June 2022 by Alexis Murphy
I Called the dealership to verify where the location was since it brought us to a different location. Not only did he hang up on me when we finally came inside the guy at the front desk asked us about credit ,down payment and how we would purchase a vehicle. We told him we were looking to finance and we had a decent down payment , he shook his head and said he wouldn’t be able to do business with us. We let it be known we had good jobs and would be willing to pay whatever as far as a payment went since we know our credit isn’t the greatest. The man at the desk changed his tune from there. This was a blessing that he didn’t want to do business with us. If I could rate this place a zero I would. Not only is he unprofessional but his vehicles aren’t worth the price he is charging. DO NOT GO HERE .
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June 2022 by Samih Toubia Jr
My engine blew on a car I purchased from these guys literally a month after I bought it. They knew it had issues and wiped the check engine codes. The engine had to be replaced costing me $9,000 only after a month with the car. These people are extremely cold and calculating. They will cheat ANYONE just to make a buck and they have ZERO remorse. Beware. They will cheat you and laugh about it.
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May 2022 by parker smagac
THE BEST car buying experiences that I've ever had. Hands down! I purchased a low milage (only 2 previous owners) 06 Audi A8 from them and it is an absolute dream ride. Super clean, no noises, speakers are in great shape and looks and rides like its brand new. The people there were super professional and just really great and kind people all around. Before purchasing the car they sent me over to this great spot near by to get it looked by a third party before anything to make sure they didn't over look anything. After hearing everything was good to go, papers were signed an I was on the road! A couple days later the AC on the passenger side started to act funny. But all it took was a quick phone call and they told me to come and bring it in so they could look at it. They then diagnosed what was going on, ordered the replacement part, then when it came in they had me come in so they could swap it out for me for NO CHARGE. Again these folks that work here are absolutely phenomenal and so kind. I don't think there's another car dealership that would do so much for a customer especially after that car was purchased and it rolled off the lot. I urge everyone to come here and get your cars from this great spot, they have a wide selection with a super clean inventory!
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May 2022 by Jamie King
I bought a car Online from them , they were straight up, gave me a shipping quote that was right on and got the car to Florida in about 4 1/2 days. The car was as described and there were no surprises, Im OK with Radik and his crew.This is a used car dealership and they sell used cars, the experience was as good or better than any I've had, and I buy a lot of used cars all over the US
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April 2022 by Kobes Volvos
If you buy a car here, there is a good chance it will break down in 30 days or less. They will cheat you, make no mistake. Do not come here! Buying from R n B was the worst mistake of my life! They do the bare minimum repairs for cars to pass a test drive and then it all falls apart after you purchase. This place is a scam, fraudulent and EVIL at the core. The Devil is R n B Cars. You will ruin your life if you come here! STAY AWAY!!!! YOU HAVE BEEN WARNED!!
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March 2022 by Bob R.
Best place to buy a good used car they back there cars and are a pleasure to do business with Rudick the owner and Greg one of the sales guys are so easy to work with no pressure here Go down and see them I'm getting ready to buy my third car from them. There're more like friends now! Tell them Bob R sent you!
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March 2022 by Markelle C.
Stopped by this place yesterday was thinking of buying my wife a really nice car for her birthday. I wasn't allowed to test drive the car because they didn't like my credit score. They embarrass me in front of my daughters and other patrons at the dealership. When asked how much I make a month, i told them they looked at me as if I was lying. Didn't ask if I was able to pay cash or if I Add a cosigner. I even asked them to just give me a ride in the car because I actually have the money to pay cash for. I was told no. I have never been treated so rudely at a car Dealership. I almost felt like I was at wasn't worthy buying a car From these people. Very disrespectful and unprofessional.
