Safeway, located at 757 E 20th Ave, Denver, CO, offers a convenient grocery shopping experience with a focus on customer service. The store features a deli with customizable party trays, a bakery known for its cakes and cupcakes, and a well-stocked produce section filled with fresh fruits and vegetables. Customers can take advantage of the Order Ahead service to ensure their bakery orders are ready for pickup. The butchers block provides a variety of meat and seafood options, while Grocery Delivery and DriveUp & Go™ services are available for added convenience. Many customers appreciate the friendly and helpful staff, with particular mentions of employees like Bryan in meat and seafood, Alexia in pickup, and Neoma, who consistently go above and beyond in their roles. Security personnel are recognized for their respectful and helpful demeanor, contributing to a safe shopping environment. While some shoppers have noted issues such as pricing and cart availability, they also express optimism about improvements in the store's operations. Overall, Safeway is praised for its courteous staff and commitment to serving the community, making it a worthwhile destination for grocery needs.
This place don't have the best customer service. They are closed more than 50% of the time I am in the store. So I know better not to go there for anything customer service related. There are some really good employees and all around nice people. But don't plan on getting good customer service if any at all.
July 2026
They need more staff sometimes and more bathrooms than just one for everyone.
July 2026
Bernie was incredible. The registered all stopped working and he kept his head under pressure when other guests were testy. Incredible customer service!!!
