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October 2023 by steven ceppaglia
Was overcharged for items. After 20 minutes on phone still did not get a credit. I will just not order again from this company. Nordstrom prices with Kmart Service. We all know what happened to KMart
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September 2023 by Kenny
We have been customers for over 10 years and have enjoyed numerous items from the product list. My reason for todays review has to do with the changes made to the website for delivery options. Most recently the change to have UPS deliver the products in some cases. When my wife placed our recent order, she naturally assumed that it would arrive via truck with our regular driver. However, after placing the order she received an email that it would be delivered via UPS....which she definitely did not want. She tried to cancel the order but the system said that it was already processed.Our issue with this process is two fold. One...we enjoy the direct face to face service from our delivery driver. If we need something extra, we can request it when we see him. We also knew what day he would be delivering the items. With UPS.....????Two, we are very conscious about the amount of packaging that it takes to ship frozen items via UPS. The amount of package waste is ridiculous. Its not good environmentally and this doesnt seem to be a good business model in general. Maybe we are in the minority, but a primary reason for using your company is the personal service.If the company is planning to phase out the drivers and trucks and rely soley on UPS, then we will sadly just stop ordering.
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September 2023 by A-TLC Limousine
I Love this Company!! I Love the FOOD!!!! Super Delicious items and I will say that the Customer Service has been Outstanding for Years this company has had our business! Our Service Rep. Eric is Incredibly personable and always goes the EXTRA MILE for us to leave us Satisfied. We Appreciate Service Leader Jim as well. Always Excellent to have team members on the same page with delivering Good Quality food and Remarkable Customer Service. These guys deserve a Bonus!!! Much Love❤️?
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May 2023 by Kathy R.
Schwan's drivers are rude and aggressive. I was driving on my gravel road near my home and a schwan's truck came up behind me, riding on my bumper. I was traveling at a safe speed as I always do on this gravel, bumpy road. The driver was aggressively following too closely and weaving along the road behind me. As I came in front of a rural School, in a posted School zone, the driver set up to a high rate of speed and passed me and honked his horn rudely. It's not my problem if he cannot keep to his schedule and drive the company truck in a safe manner.
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March 2023 by Danny Molino
Worked briefly for them that thow away 100s of lbs of good food if something as small as a dent in the outer box sin
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March 2023 by Danny Molin
Worked briefly for them that thow away 100s of lbs of good food if something as small as a dent in the outer box sin
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August 2022 by Mary gilligan
Park on street. Got a wake up call at 1230 to stage on door. Unloader came at 0400. Out by 0530.The wake up guy was super. Even brought me some ice cream sandwich AND puppy ice cream. 5 stars all around.
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July 2022 by Zach Hart
Not a bad place to deliver to. Lot is a little tight. You.can park on the street. The homeless will keep knocking softly.on your door all night. Make sure you check under and around your truck before moving, they might be sleeping underneath.
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July 2022 by maddie man
Really friendly, they get you done reasonably fast.
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March 2022 by Shane Gilmore
Was a customer for many years. Suddenly our delivery just stopped. No email, no call. When we inquired about this issue with customer service they had no explanation? The rep actually said "What would you like for me to do about it"? Good luck with these jokers
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January 2022 by Lysette H.
I get multiple emails a day from this company. There is no unsubscribe. I will never use this service for this reason.
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December 2021 by leanora stringer
Very organized easily noticed from the street.
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August 2021 by Bubba Stephens
Delivering here is a joke,they took my paperwork unloaded me and never brought my paperwork back. Once they found the paperwork they were not signed. I was told sorry everyone has left,it was 730am
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April 2021 by Eric O Arroyo Maeda
2 to 3 to unloading, not bad
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March 2021 by Chuck E.
Email spammers! Don't do business with email spammers. No. I did not give permission to you or your marketers to spam me. Yesterday "Skip the store! Get $10 off and free-delivery when you try Schwan's today" sent from
[email protected] Today "Fill your freezer with just a click. Free drop-off delivery." sent from
[email protected]
