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May 2023 by Matt Heindel
A lot of fun, high quality items in this shop. I wish I could afford to buy it all! I had an idea of which watch I wanted to buy going in after shopping online first. The staff was super helpful in pulling out all the similar styles to try on, and I ended up buying one I would not have considered just looking online. Trying them on in person with the help of the staff made it an easy decision. I’ll definitely be back after I save up enough money! I do like how well designed and high quality everything there is, I’d rather buy one nice watch than a bunch of poor quality pieces.
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March 2023 by Julia McMinn
My friend saved up money to buy a nice briefcase. She found one she loved on the shinola website and went to the cherry creek store to buy it. The staff were so rude to her and snapped at her when she picked up the briefcase she wanted. She left upset with no briefcase. It costs nothing to be kind.
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March 2023 by Leigh Ann Ellis
The salesperson at the Cherry Creek store was incredibly rude. Do not shop here; spend your money elsewhere.
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October 2022 by Tony K.
Quality, unique items and great one on one customer service. I always enjoy going into Shinola to see what's new.
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September 2022 by Taleb Shkoukani
Francis was exceptional to work with. Friendly and welcoming demeanor. I couldn't be happier and satisfied with the entire customer experience. His knowledge and attention to detail across all of Shinola's watches was impressive and made the buying experience phenomenal .
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September 2022 by M Earle
It's so great having a Shinola store in town. The staff is absolutely fantastic in helping choose a watch. The staff is great give a gold star treatment. And the store is just absolutely fantastic. It was hard to leave
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September 2022 by Matt Clifford
Wonderful experience. Great selection. Francis was beyond helpful and knowledgeable - it was a pleasure working with him.
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August 2022 by Nills B.
Almost bought a $700 watch here before I found out they use cheap movement and materials. Timex is a better American company for way cheaper. The leather goods seem nice I will give them a try eventually.
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August 2022 by William Bodie Pettis
Needed a new case backplate on my watch, they shipped it in for a repair and kept me updated during the entire shipping process. I’m very impressed with their customer service, as well as the amount of strap options available.
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June 2022 by Demetre Pickering
Shinola products are top of the line. I have purchased many gifts, bags, & wallets from this location. Francis is very helpful, thorough, & attentive to the customer's needs. I highly recommend their staff and their products. Thank You! DDP
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June 2022 by JR
LEFTIST company selling low-end watches. don't waste your money on these. buy a better watch instead like a timex, Casio, fossil or invicta. all four of those brands are superior in every way to a shinola.
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June 2022 by Ana R.
I found the perfect wedding gift for my fiancé at Shinola. The watches have beautiful design and craftsmanship. I received excellent customer service from Francis, he is very knowledgeable of the product and provides outstanding customer service. I love going to that store whenever I am at the Cherry Creek Mall.
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April 2022 by Craig Strauss
Great service and friendly staff! My watch was in great condition and it was less than 2 years old. The team at this Shinola store helped me to quickly send it back to the factory for repairs and return like it was band new, thank you!
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March 2022 by Xavier De La Garza
Always had great experiences at Shinola@ Cherry creek, bought 2 different watches from this location so far, service, repairs, communication on point, def recommended
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February 2022 by Nick Russo
Do not purchase anything from here - Bought a watch for over $1k. After a week, it stopped telling the correct time. When I tried returning it, the salesperson was extremely pushy and gave me a very hard time about returning it, despite the fact that I proved it wasn’t working. She informed me that in order to get a refund, they would need to send the watch to their factory in Detroit and it would take almost a month to complete the process. These are overpriced goods that the company claims have more value and higher quality because they are manufactured in the US. Terrible customer service experience, would never purchase here again.
