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February 2024 by Sade N.
I was very pleased with the service here. Alexis was welcoming with a great positive attitude. She and Micheal both listened to my concern and knew exactly what to do to quickly and professionally fix my issue. It was such a relief to be heard and understood after sharing my problem with my phone. I definitely recommend this place.
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February 2024 by hyon yi
I had a very disappointing experience at the store recently. Unfortunately, I don't recall the name of the staff member involved, but she was a Caucasian lady with a fuller figure. During my interaction, I felt a lack of respect and sensitivity towards my background, which was quite unsettling. The term 'you people' was used, which I found to be inappropriate and demeaning. Overall, it was an unpleasant experience that I hope can be addressed to ensure it doesn't happen to others
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February 2024 by Rezaconstruction Samngan usa
Horrible serviceWas told to activate lines and get samsung a 14s for free but they never gave me the phones as in they were out of stock.Was told to go back into the location the next day and they said they didn’t have the phones again. They just want to make a sale and not follow up with the customer to actually get what we need.
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January 2024 by Jason Fleer
I can't even begin with the employees at this spot. SMH.
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January 2024 by layfloris debramaletta
Carlos did a great job getting me set up with phone and internet. I really appreciate the service.
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January 2024 by Manuel Aquino
Amazing service. I had been trying to get a SIM card for my Hotspot since 1/6/23. I was traveling at the time so I did it via customer service expecting it to be there by the time I got home. Short version is over two weeks of dealing with customer service nothing got resolved.I went to this store and explained what happened to Joy who resolved the issue in less than two minutes.I think I am just going to go to this store for any future issues they can handle. The quickest and most painless transactions ever.
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January 2024 by Sofia Villeda
Special thanks to Ace! He was able to fix my problem in couple of minutes even he saw this issue first time. Great service ?
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January 2024 by Rome B.
I have been a many T-Mobile locations, but this was far probably one of the better ones I've ever been to. primarily for the sales person, Ace, great young man ,very attentive, detail oriented, got me set up with seven devices and a short amount of time and didn't confuse me. I'm glad that I ate lunch and decided to walk by there and see his smiling face. He even stayed after his shift was over to make sure that I was taken care of. I wish I had 10 employees like him.
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January 2024 by Caitlyn O'Loughlin
Helpful but this store absolutely stank of weed when I walked in. Hopefully it wasn’t the employees but they were the only people in there ??♀️?.
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January 2024 by Not Shore
Bad service and malfunctioning, list of business because of it, tech couldn’t help me or trouble shoot!
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January 2024 by Kara Dawn
Terrible customer service
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January 2024 by Meg H
Joy was great! A real joy to have helping me port my number over :)
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December 2023 by Brian B.
Great service from Pharo B. I had not planned to buy a new phone but received great service and advice from this employee.
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November 2023 by Brian Burton-Wold
The manager Joy and new employee helped myself, my husband, and my mother in law with our questions and they explained everything completely and then assisted me in purchasing a Samsung Galaxy watch. They were professional but yet willing to joke around with me and my family. They made the process painless and enjoyable. My mother in law has been to this store several times and always comes away happy!
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November 2023 by Kayce Douglass
Pharo, Michael, Joy, Eric and Victor are truly the best!Terrific customer serviceThey are all pleasant and so helpfulI have been with T-Mobile for a long timeThere is NOT another T-Mobile as excellent as this one is in the whole state of Colorado!!!They are terrific!!!!!!Thank you!!
