-
February 2021 by Marquist Spencer (M)
Joshua is the least helpful, rudest and unprofessional manager with which I have ever encountered. We attempted to get an update on the movers we hired and was advised they would be 2 hours late. This was the second time we would've used them, as we always give a second chance. We were deceived twice and, luckily, we cancelled before they could touch our possessions. When we demanded a refund, he sent it via PayPal and would not release the funds. This meant a 21 day wait, which is just the icing on a very tasteless cake. We will report this to the BBB and warn every potential customer to choose College Hunks before even considering the disgusting and sorrowful service offered by this Saturday excuse for a moving service.Services: Local moving
-
October 2020 by Marquist Spencer
Joshua is the least helpful, rudest and unprofessional manager with which I have ever encountered. We attempted to get an update on the movers we hired and was advised they would be 2 hours late. This was the second time we would've used them, as we always give a second chance. We were deceived twice and, luckily, we cancelled before they could touch our possessions. When we demanded a refund, he sent it via PayPal and would not release the funds. This meant a 21 day wait, which is just the icing on a very tasteless cake. We will report this to the BBB and warn every potential customer to choose College Hunks before even considering the disgusting and sorrowful service offered by this Saturday excuse for a moving service.
-
September 2020 by Lacy Mulleavey
Broke my furniture during the move, promised to file an insurance claim, yet won't respond to any of my calls. Sounds like this is a common theme with these people!!
-
August 2020 by Ben W.
I used this company to move last weekend... The movers flooded both of my houses. The first house they did not turn off the water valve all the way on the first house and I didn't come back till the next day. Then they installed the washing machine improperly at the new house and didn't hook up the run off valve and again, flooded that house. The owner of Stallion said they don't move washing machines so they aren't liable.. But their movers moved my washing machines and flooded both of my houses. They refused to take any accountability. They ripped every piece of my lawn furniture covers and broke my fire pit and only told me because I saw them drop it. All in all, terrible company with that holds zero accountability. The movers were nice though.
-
August 2020 by Mark Izbrand
Where to start with this "company"? This will be a long review, so I'll start with the essential point: absolutely do NOT use this "service". If I could leave negative starts I would. If you are someone from out-of-state and are moving to Denver, avoid these people at all costs. Use any other company, but this one. Our appointment was booked for 1200-1300, to which we planned the last part of our trip accordingly. After arriving in Denver, we received a phone call saying the move would be delayed by two hours. After the initial two hours we got another call saying it would be delayed two more hours. Delay, after delay, after delay occurred. We were getting the run around about when they would actually be there. After many calls back and forth, the movers finally showed up around 1800. This was six hours late. Rather than wait around we started to unload the van ourselves. We also didn't even expect them to show up at this point. However, doing it by ourselves meant that from 1200-1800 I was unloading the truck. I have no issue with hard work, but after traveling a long way we really wanted some help, especially with large items. At around 1800, when the movers finally arrived, there was not even a full 30 minutes worth of work to be done, as we had moved nearly everything by the time they arrived. The owner, Arnold Joshua Slusher, was one of the movers. After we had done the last 30 minutes of work, I had asked Arnold Joshua Slusher what we were going to do about payment, to which he replied, "Don't worry about it. I owe you money." I am now regretting that I did not get that in writing or recording because he cheated us and went back on his word. The next day he sent us $40 for the Uhaul late fee, which was kind, but we told him it was unnecessary since they didn't end up charging us one thankfully. We did however ask and expect a refund since they were six hours late, we did the majority of the work, and they proved to be an overall unreliable organization. After asking for a refund, he told us that he wouldn't do it plain and simple because there was a two hour minimum and that he took it gallantly upon himself to come out to "the field" and help us himself. We protested because we had it booked for a specific time and that six hours late is unacceptable. Additionally, we had to move almost everything anyways. We told him that we would pay him for the nearly 30 minutes of work he did, but that paying full price for a job that was almost entirely done by us and one in which he was six hours late for was unreasonable. His argument was that there was a two hour minimum and that we had to pay, but we paid full price for something at noon, not a six in the evening. In all honesty, we would have much rather they had been upfront and truthful with us saying that they could not do the move today and would be there first thing in the morning to do get the job done. We would have been frustrated about that, but understanding and would have happily paid full price for a job fully done. What has happened since is even more frustrating, dishonest, and terrible business management. We have called him to come to a compromise, but he wouldn't budge. Since that phone call, we have tried calling his "business" multiple time, but he has now screened our numbers out and won't answer. When I tried to speak with him man-to-man I went to the address he has listed on Google, but he had vacated those premises for a long time now. It appears that he is running his fraudulent "company" out of his apartment and does not actually have a business office or even garage. Since he has cheated us out of money and now will not even talk with us to come to a compromise, we have contacted to BBB, will be leaving as many reviews on the web as possible, and contacting our credit card companies to list his charge as fraudulent. Additionally, since he doesn't seem to want to own up to his short-comings and discuss some sort of refund, we w
-
August 2020 by Jasmine
DO NOT USE THIS COMPANY I called and had a move scheduled for 12-1p. The guy on the phone confirmed that would work out great with the other appointments for the morning. No confirmation email or anything. Just a call back a couple minutes later saying something hadn’t added up, but we were good to go. We were on the road 4 days. We left at 3 in the morning to get to Denver on time so as not to waste the movers time. 1p rolls around and I haven’t received a call. I call and am told it’s going to be another two hours. Okay. 3p rolls around, no call. When I call they tell me they don’t have an ETA. I get a call at 4p from the mover to tell me it’s going to be another 2 hrs. I explain we have a time limit to get our rented truck returned by 7p. They confirm they can get everything unloaded by 7p, but not that we’ll be able to get this back to the rental office before then. The movers show up at 6:32p, by which time my partner and I have had to unload the great majority of our things. The movers take 30 minutes to unload the last of our boxes and miscellaneous things. We asked for a full refund and $40 for a late fee we were going to incur for the rental. The boss agreed.The next day rolls around and by noon I still haven’t received a phone call or an email/text confirming the refund. I call and the boss says he forgot to do it last night. I explained we were able to return the rental after hours so the $40 isn’t necessary. He proceeded to explain that is all he was planning on refunding. I explained to him that we paid for 2 hrs worth of service and they were only there for 30 minutes because we had a schedule to keep to. We had 3 hours worth of unpacking for the movers to do, easily, and we were willing to pay for all of that. They are refusing to refund us even though they missed their appointment time, started ignoring our calls, and have sent a completely unprofessional email expressing that they don’t feel the need to refund us.DO NOT INVOLVE YOURSELF WITH THIS SCAM!
-
May 2020 by S.E. M.
We actually used Stallion a few years ago and were VERY disappointed with their service. They arrived two hours late with NO notice, and when they did show up the main guy was fine but the other two were clearly not happy to be there and had major attitude problems. The worst part? I had a bunch of valuable gold rings in a clear pouch, and it went "missing" after our move. I've never found it. I highly suspect one of the movers stole it and my grandma's rings are now in a pawn shop somewhere. I only wish I had noticed it sooner so I could have sued their pants off.
-
November 2019 by Natalie Elizabeth
I would never use them again. They were extremely unorganized. They showed up with the truck unorganized while 1 guy was moving my stuff the other guy was organizing the truck for 15 minutes cutting into my move time. They quoted me a moving time 9-11 they never called or showed up, after reaching out to them they didn’t have the correct phone on any contact info (website or email). Finally after getting ahold of them they told me my move would be next and showed up 6 hours l
-
November 2019 by Natalie E.
I will never use this moving company again. They were extremely unorganized. The truck was unorganized when they showed up one guy was organizing the truck while one guy was moving stuff for 15 minutes cutting into my move time. They quoted me a move time 9-11 they never called or showed up after being past the time, after reaching out to them they didn't have the correct phone number on any contact info (website or email). Finally after getting ahold of them they told me my move would be next and showed up 6 hours later. Because of this I missed all my other delivery appointments. They were misleading about it was taking so long, it was one excuse after another. Then come to find out from the guys moving me wasn't even working that day and was called in last minute. Then I was also informed that the truck ran out of gas at some point. Both of these mishaps were contributing reasons to why the move was so delayed. When asked to sign on the iPad I asked what I was signing for and was told that I was confirming that the move end time was for two hours, which I told the movers I did not want to go past. Then I later come to find out through email confirmation it was recorded as 2.5 hours, so I was charged for 3. After being disrespected during the entire experience all they were able to do for me was give me a minor "we were late fee" discount and tell me to place a claim. Terrible customer service.
-
November 2019 by Maurice Stroup
Amazing! We needed a local mover to assist us. On time, diligent, efficient, hard working, polite, well priced, quality work and presentable men did our move. They didn't stop until we were done. Excellent customer service from the scheduling process, on the day notification, and also during our move. Hands down the best move every... compliments to the owner of Stallion for having amazing people.
-
November 2019 by Langdon Emrick
Hired Stallion Moving to move furniture because we were moving. These guys are amazing! Very professional and fast! They were in and out and were much faster than I imagined. Would recommend and use them again.
-
November 2019 by Louise Dalligan
Stallion was such a pleasure to do business with. Returned all my calls and emails. Gave my stuff a white glove treatment. From the start to finish they were a pleasure to have. I would recommend them to anyone. I've moved several times but Stallion gave me a great experience.
-
November 2019 by Tommy Sarno
From the first phone call to the end of our move, Stallion Moving has been professional, accommodating and easy to work with. They were hardworking as well. I hope I don't have to move again, but if I do, i won't hesitate to call Stallion .
-
October 2019 by Ricky L.
Very pleased with having used Stallion Moving Services for our move. Accurate quote, competitive and prompt. The team of 4 guys who executed the move were on time, efficient and navigated the apartment building with ease. They were joking around along the way, but their work was great! I would use them again!
-
October 2019 by Melodie Harris
Overall, the move went very well. the moving team was dedicated to their work and work well together. They went on with their job and made no fuss. they were dedicated and hardworking - very rare in this industry. I would definitely not hesitate to recommend Stallion. The price was reasonable and the packaging was don really well. Job well done Stallion. You delivered what you have promised from the start. That, for me, is the most important thing. Thank you for making the move easy and stress free.
