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November 2023 by Mackenzie T.
I went into this Sunglass Hut not knowing what sunglasses to get and the assistant manager helped me out so much. McKenna showed me so many sunglasses and she was so sweet and helpful. She was knowledgeable about all of the deals at the store and got me a GREAT price. I got my favorite pair of sunglasses and I will be going back for more!!! She even cleaned and fit my sunglasses to my face. Highly recommend to anyone in the Denver area looking for amazing sunglasses.
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November 2023 by Patricia Diaz
Very disappointed and displeaseded with the way I was treated. On 9/25/23 between 4-4:30, I decided to walk in and I try on a few of the glasses added on my shopping list. I was greeted initially but watched closely. There were 2 people in that day. One was putting in vacation time in and the other, the man, stood a few feet away from me just watching me. Not discussing sales, not promoting new products, just blank starting as if I was taking his time or as if I was going to steal merchandise. I continued to lo at glasses but decided not to purchase after I saw when a different customer came in and was treated completely opposite. He was greeted with a smile, conversation was made, and he was being shown around. I know I was going in after hitting the gym, perhaps didnt look my best, but I was distinctly treated different. Never again will I ever purchase from this company
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November 2023 by Abigail Ward
Friendly, helpful, informative. Found sunglasses based on a description provided by my friend that he thought would look good on her
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October 2023 by Griffen J.
Been to this sunglass hut multiple times and they never fail to let me down. First time I was in I was trying to swap out my sunglasses since I had bought the protection plan before and they weren't available to do it because their system was working. The lady said if I wanted to wait a hour to get them replaced, since she had to call the help desk. The second time I went in i decided to wait an hour to get them replaced and the customer service agent was doing everything in her power not to replace them, but finally she did. Recently I went in to get my lenses replaced and they can't even get the lenses for a pair on sunglasses that they have in their showroom currently. Quite honestly just a joke of a store and I would recommend the cherry creek sunglass hut instead!
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August 2023 by Tom B.
We walked in and asked about sunglasses. The sneering nasty shop girl decided she was better than us and told us, "I don't think you belong in this store." Absolute trash.
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July 2023 by Don Laskay
Opened late. Lost 3 customers due to this. Needed a screw tightening. Rude and not helpful. 30 year customer at multiple locations across US spending 1000s. Just lost lost me for good. Customer service is dead.
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July 2023 by Zack Leitz
Great store and team. I missed her name, but the woman working this afternoon (July 16) was extremely kind and helpful.
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July 2023 by Bigbear Grizzly
Great place to shop for the newest and big selection of summer time shades ?
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April 2023 by Colin Young
Went in there yesterday and immediately was being followed and harassed by the girl working. She literally stopped helping the customer she was with to follow me around the store watching my every move. She also called the mall security very quickly and made it clear that she called them because I came in to the store wearing my coat and backpack. Like I get preventing theft but to profile me based off that and call security? That's unacceptable you don't treat your customers like that. I was planning on buying several pairs of Gucci and Versace glasses but the way she profiled me based of what I was wearing and calling security, she lost herself a $1500 sale and I WILL NOT be returning. That's not how you get business through your doors sunglass hut.
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February 2023 by Tabai A.
Those are scammers!!! I bought a ray ban sunglasses from them around 6 months ago and they offered me a protection plan for 20 bucks and they also told me if anything happens to your sunglasses you'll pay nothing for the replacement, today unfortunately they broke so I called them and they said you have to pay extra $40 in order to replace them. They lied to me and they scammed me. I don't recommend this brand at all, they're just cheaters. I'm writing this review just to notice people to stay away from these bad guys
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December 2022 by S T F
The sales associate was absolutely fantastic. He went above and beyond with his service and made my buying experience delightful!
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October 2022 by Brad Lee
Great Service, Excellent selection, great name Brands, and amazing locations.
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September 2022 by THE ENSIGNS CHAIR
Jeff was awesome! Told him what I was looking for (aviator style) and he presented me with several options and encouraged me to look around, but in the end I went with one of the options he presented to me. He constantly told me there was no pressure and I never felt pressured at any point! Will be back here when I need another pair!
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August 2022 by Damon Townsend
Store employees not properly trained to replace lenses in sunglasses.With a primary function as simple as this, which can’t be completed, i was told an expert would be in on Saturday, only to bring my glasses in for them to bang on my lenses and not replace them & send me upstairs to a store that was already closed.I would advise on not using this store for your sunglasses needs.
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July 2022 by Brian Schultz
The gentleman who helped me was incredibly helpful and knowledgeable. Not sure I got his name, but he was really great!